Data Delivery Manager

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Job Title & Location:

Data Delivery Manager

Cairo, Egypt

Role Description:

Our regional division, Worldpanel, manages ongoing consumer panels that collect detailed information on product purchases and usage in partner countries (Great Britain and Ireland, France, Spain, or Portugal). Panel members report on their behaviour across a wide range of markets, including food, personal care, snacks, drinking habits, retail, alcohol, tobacco, fashion, and entertainment. We also include shopper data that spans new vertical markets such as Home, DIY, and Leisure.

We have several ways to collect this information, including barcode scanning, receipt capture, and loyalty card records.

Our business focuses primarily on consumer behaviour analysis. Our client base is broad and diverse, including brand manufacturers, retailers, media companies, and municipal institutions. More recently, we have expanded to include DIY and paint manufacturers, for example.

Our Team:

The Client Delivery team is responsible for ensuring the seamless and effective delivery of our consumer behaviour analysis to a diverse clientele, including brand manufacturers, retailers, media companies, and municipal institutions. This involves managing the flow of data collected from ongoing consumer panels, which use methods like barcode scanning, receipt capture, and loyalty card records, across a wide range of markets from food and personal care to emerging verticals like Home, DIY, and Leisure. The team acts as a crucial link between the intricate data collection processes and the client's strategic needs, translating complex consumer purchase and usage information into actionable insights.

Role Purpose:

The Client Delivery Manager ensures accurate and timely delivery of consumer data to clients. This includes attribute and report maintenance, keeping data up to date; efficient ticket execution, resolving client queries; rigorous QC execution, guaranteeing data accuracy; and fostering a strong dictionary team relationship for consistent data definitions. They translate complex data into actionable insights, providing crucial support to clients.

Key Responsibilities & Capabilities:

• Strategic Leadership: Lead and inspire the data production team, fostering a culture of innovation and continuous improvement.
• Data Quality and Accuracy: Ensure the highest standards of data quality and accuracy through rigorous processes and controls.
• Complex Data Analysis: Conduct in-depth analysis of complex datasets to uncover valuable insights and inform strategic decisions.
• Advanced Reporting: Develop and deliver sophisticated reports and dashboards to meet the evolving needs of partners.
• Process Improvement: Identify and implement process improvements to streamline workflows and increase efficiency.
• Partner Management: Build strong relationships with key partners, and effectively communicate data insights.
• Team Development: Mentor and develop team members to enhance their skills and capabilities.

Key Capabilities:

• Technical Skills: Advanced proficiency in Excel, SQL, Power Query, Power BI.
• Analytical Skills: Strong analytical and problem-solving skills.
• Strategic Thinking: Ability to think strategically and develop long-term plans.
• Leadership: Strong leadership skills to inspire and motivate teams.
• Communication Skills: Excellent written and verbal communication skills to effectively communicate with diverse audiences.
• Relationship Building: Ability to build and maintain strong relationships with key partners.
• Decision-Making Skills: Ability to make sound decisions under pressure.
• Change Management: Ability to lead and manage organizational change.
• English professional proficiency
• Presentation skills

Your background will ideally look like this:

• Extensive experience in data management, analysis, and reporting
• Proven leadership experience in managing teams
• Strong understanding of the data industry and emerging trends
• Experience in client relationship management and business development

What you’ll get from us:

• 25 days annual leave (excl. bank holidays), plus your birthday off!
• Flexible benefits across health, wealth and lifestyle
• Extensive training and excellent scope for career development
• A collaborative and supportive work environment!

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Reasonable Adjustments

Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

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Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.