Join Our Team at Creative Clicks Electric Gadget!
Customer Service Roles (Voice& Email – English)
Are you passionate about delivering outstanding customer experiences?
Do you thrive in fast-paced environments and love solving problems with empathy and efficiency?
Creative Clicks Electric Gadget is on the lookout for dynamic, customer-centric individuals to join our growing support team! Step into a role where your communication skills shine—whether it’s by voice, email, or chat
What You’ll Be Doing:
Voice Support
Handle inbound calls and make outbound follow-ups.
Provide accurate, friendly, and timely resolutions.
Email Support
Respond to customer emails with clarity and professionalism.
Solve issues or escalate them efficiently when needed.
Chat Support
Engage with customers in real-time via live chat.
Deliver fast, helpful, and smooth interactions.
Work Location
NAOS CX – 21 Misr Helwan Agriculture Rd, Maadi, Cairo
Salary Package: Up to 17,500 EGP Gross
For candidates with at least 1 year of offshore call center experience (voice, email & chat):
Base Salary: 13,000 EGP Gross
KPI Bonus: 2,000 EGP
Attendance Bonus: 2,500 EGP
Shifts & Time Shift starts at 4pm
Fixed 9-hour shifts (includes 90-minute break)
2 fixed days off per week
Night and overnight shifts available
Note: Shifts are fixed but may be adjusted based on business needs
What We’re Looking For:
Strong English communication skills (written and spoken)
Experience in handling multiple support channels
A positive, proactive attitude and team spirit
Job Types: Full-time, Permanent
Pay: E£15,000.00 - E£17,500.00 per month
Application Deadline: 30/06/2025