Position: Events Account Manager
Organization: Orascom Pyramids Entertainment
Working Location: The Great Pyramids of Giza
Job Description:
The Events Account Manager will be responsible for managing and facilitating all event-related activities at the Pyramids of Giza, ensuring a seamless experience for direct clients, event organizers, and stakeholders. The role involves handling event inquiries, conducting venue presentations and site visits, coordinating with government authorities, ensuring compliance with regulations, and maintaining strong client relationships to encourage recurring events.
Key Responsibilities:
Client Engagement & Event Inquiries
- Receive and respond promptly to event inquiries from local and international clients.
- Present event venues and available spaces to potential clients and event organizers.
- Organize and lead introductory meetings and site visits prior to contracting.
Rules, Regulations & Compliance
- Communicate event guidelines, rules, and regulations clearly and effectively to all stakeholders.
- Ensure all planned activities are in full compliance with heritage site preservation requirements and government standards.
Documentation & Coordination
- Prepare, review, and process quotations, contracts, and required event documentation.
- Maintain accurate records and filing for each event from initiation to closure.
Financial Management & Reporting
- Coordinate financial reconciliation of each event in collaboration with the finance team.
- Track and report on payments, budgets, and financial agreements related to events.
Relationship Management & Client Satisfaction
- Build and maintain strong relationships with clients, organizers, and partners.
- Conduct post-event client feedback surveys to assess satisfaction and identify areas of improvement.
Operational Support
- Brief on-site operations team with all event details.
- Ensure smooth communication between clients, service providers, and internal teams.
- Contribute to the continuous improvement of event processes and standards.
Qualifications:
- Bachelors degree in Events Management, Hospitality, Business Administration, or any related field.
- Minimum 4 years of experience in events coordination, preferably in heritage, tourism, or hospitality venues.
- Flexibility in working hours, for attending evening events on weekends/weekdays if needed.
- Strong communication and presentation skills in English and Arabic (both written and spoken).
- Ability to manage multiple projects with attention to detail and deadlines.
- Strong organizational and documentation skills.
- Knowledge of financial reconciliation and contract management.
- Client-oriented mindset.