Job Purpose:
The Facility Operations Administrator oversees the daily operational activities related to janitorial services, catering management, vending machine operations, security coordination, and office furniture management. The role ensures a safe, clean, and efficient working environment by supervising service providers, coordinating with stakeholders, and maintaining compliance with organizational standards and regulations.
Key Responsibilities:
1. Janitorial Services Supervision:
- Oversee daily cleaning operations to ensure all areas, including offices, common areas, and restrooms, meet cleanliness and hygiene standards.
- Monitor and assess janitorial staff performance and ensure adherence to cleaning schedules.
- Coordinate the procurement and inventory of cleaning supplies and equipment.
- Address and resolve complaints or issues related to cleaning services promptly.
2. Catering Management and Supervision:
- Supervise catering services for employee meals, events, and meetings, ensuring high-quality standards in food preparation and presentation.
- Monitor vendor performance to ensure compliance with service agreements and hygiene regulations.
- Coordinate menu planning and gather feedback from employees to improve catering offerings.
- Manage catering-related budgets and ensure cost-effective service delivery.
3. Vending Machine Operations:
- Oversee the placement, maintenance, and replenishment of vending machines across the facility.
- Liaise with vendors to ensure timely restocking and resolution of technical issues.
- Monitor vending machine usage and analyze sales data to ensure proper product selection and availability.
4. Security Coordination:
- Collaborate with the security team to ensure the implementation of security protocols and procedures across the facility.
- Monitor access control systems, visitor management, and incident reporting processes.
- Assist in coordinating with external security service providers to ensure compliance with agreed-upon standards.
- Conduct routine inspections to identify potential security risks and recommend improvements.
5. Office Furniture Management:
- Manage the distribution, and maintenance of office furniture to ensure a functional and ergonomic work environment.
- Coordinate office furniture layouts during employee moves, space reorganizations, or new setups.
- Maintain an accurate inventory of office furniture and ensure timely repairs or replacements as needed.
6. General Administrative Support:
- Maintain records and prepare reports related to janitorial services, catering, vending machine operations, security, and furniture management.
- Assist in developing and implementing operational policies and procedures for facility services.
- Support vendor selection processes, contract renewals, and service level agreement (SLA) monitoring.
- Respond promptly to facility-related issues or requests raised by employees and management.
Required Qualifications:
Education:
- Bachelors degree in business administration, Hospitality Management, or a related field.
Experience:
- Minimum of 2 years of experience in facility management, operations administration, or related roles.
- Prior experience in supervising janitorial, catering, or security services is highly desirable.
Skills and Competencies:
- Strong organizational and multitasking skills to handle diverse responsibilities effectively.
- Excellent communication and interpersonal skills to coordinate with service providers and internal stakeholders.
- Proficiency in Microsoft Office Suite.
- Problem-solving skills and attention to detail for ensuring quality service delivery.