Döhler is a global producer, marketer and provider of technology-driven natural ingredients, ingredient systems and integrated solutions for the global food, beverage and nutrition industry. Döhler is all about mastering sensory performance and nutrition. Being sustainable by nature, we help to nourish the world better – good for people, good for planet.
Our customers are at the heart of all we do and are the reason why we exist. With more than 45 production sites, 75 offices and application centers, Döhler creates value for customers in over 160 countries. More than 8,500 dedicated employees, including 1,000 people in R&D and technology, are committed to making our customers successful.
• Stimulating continuous standardization and optimization of processes and organizational structures and implementing corresponding measures in consultation with the line manager.
• Ensuring an optimum exchange of information within the division and with the interfaces.
• Documenting efficient and effective processes in the company's internal IT systems.
• Optimal and consequent usage of the digital systems and initiation of optimizations for a penetrating digitization of the business processes
• Preparing quotations quickly in collaboration with Pricing and on the basis of agreed minimum order quantities, bulk prices, extra packaging charges, payment and delivery conditions etc.
• Processing samples on time, taking into account the throughput and delivery times, optimum number of samples and costs, in collaboration with the colleagues responsible in Sales.
• Entering and confirming orders in the system once availability checks and order processing have been carried out.
• Providing support in range planning and the definition of prices and conditions in collaboration with Sales and Pricing.
• Continuously updating customer master data.
• Organizing and supporting internal and external customer visits in consultation with the divisions involved.
• Regularly monitoring visit reports, contracts, prices, order quantities, batch sizes, delivery packaging, payment and delivery conditions, payment receipts and complaints and preparing corresponding customer-specific evaluations.
• Following up on customer complaints in collaboration with Notification Management and in consultation with the colleagues responsible in Sales and Quality. Conducting appropriate communication with the respective
Job Requirements:
•Bachelor's in Business, Supply Chain, or a relevant major.
•1-3 Years of Experience/ Fresh graduate are welcome to apply.
•Fluent in English language.
•Excellent communication skills
Working Hours
08:00 am to 04:00 pm (Sunday to Thursday).
Job Location
•Industrial Zone, 6th of October.