National Social Media and Digital Communications Officer

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Under the overall supervision of the Regional Director (RD) for Middle East and North Africa (MENA) and the direct supervision of Senior Media and Communication Officer in Cairo, Egypt and in close coordination with Country Offices (COs) as well as Media and Communication Division (MCD) at Headquarters (HQ), the National Social Medial and Digital Communications Officer will be responsible for supporting the implementation of social and digital media activities

1. Assist with the management of Regional Office and Regional Director social media accounts, in alignment with IOM’s global communications strategy.
2. Facilitate the implementation of social media strategy content development and activities in cooperation with country missions.
3. Assist in delivering training programmes for staff and missions on social media best practices and digital engagement.
4. Support the preparation of training materials and toolkits to contribute to capacity building, social media use, and digital fundraising.
5. Monitor social media performance and assist in reporting on impact using analytics.
6. Assist in updating the Regional Office website with timely and relevant content.
7. Support digital fundraising initiatives through storytelling and online campaigns.
8. Under the guidance of the supervisor, contribute to the regular updating of the regional communications strategy.
9. Support the production of an RO podcast by assisting with content coordination and logistics.
10. Maintain relationships with local, regional, and international social media influencers in the region.
11. Assist in organizing online outreach events to raise IOM’s visibility in the region and promote positive perceptions of migration. 
12. Assist in developing high-quality text stories, photos, video and audio content for donor submissions, IOM websites and social media platforms. 
13.  Perform such other duties as may be assigned.

• Bachelor’s degree in Journalism, Digital Communications or a related field from an accredited academic institution with two years of relevant professional experience; or
• Master’s degree in any of the above-mentioned fields.

• Demonstrated competency as a writer and editor in English (native or similar level), and Arabic.
• Experience of managing social media channels and supporting digital media activities. 
• Familiarity with international organizations, preferably with UN systems.
• Previous work experience with other UN agencies or similar organizations, or equivalent private sector experience.

• Strong communications and interpersonal skills. 
• Efficiency, flexibility, high level of professionalism and ability to work under pressure and adhere to strict deadlines. 
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds. 
• Ability to apply guidance and feedback appropriately. 
• Basic skills coordinating administrative matters and supporting other staff as needed.

• For all applicants, fluency in English and Arabic is required (oral and written).

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. National Professional Officers should be nationals of the country of their employment. NPOs perform work at the professional level and the same standards of recruitment qualifications and performance, required for International Professional staff.
4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.