Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
- Ensure the accuracy of daily management reports by inspecting all backup for proper documentation.
- Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.
- Ensure that all food and beverage outlets have been balanced and zeroed out.
- Ensure that all front office charges, miscellaneous charges and adjustments have been posted and balanced out.
- Ensure that all guest charges have been balanced and all appropriate reports have been run. All supporting documentation is attached to the appropriate reports.
- Post room and tax to each guest folio.
- Monitor accurate breakdown of service charge and municipality fee.
- Report all unsafe conditions immediately.
- Review and analyse all adjustments.
- Thoroughly understand accounting machines for front office and food and beverage functions.
- Ensure that each cashier outlet and front office cashier's work has been properly completed and balanced.
- Ensure credit card machines are reset for the day and credit card reports are balanced with POS (Opera)
- Segregation of backups should be provided to Income Audit and Accounts Receivable.
- Prepare the Night Audit Report and Daily Revenue Report after closing transactions of the day.
- Complete other duties as assigned by supervisor to include cross training.
- Performs end of day back up of computer system and systems are reset for the next day (Opera, Micros, TMS etc.).
- Attend all mandatory meetings.
- Informs management of any control problems.
Qualifications
- BSc of Commerce
- Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing
- Attention to detail and organizational skills
- Time management and multitasking skills
- Excellent verbal and written communication skills
- Ability to solve problems and diffuse tense situations
Additional Information
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!