ABOUT THE COMPANY
AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.
JOB PURPOSE
The Payroll Services Associate at Azadea's Business Services is responsible for executing transactional and comprehensive professional payroll services to ensure the delivery of an efficient and effective end-to-end service for the group.
RESPONSIBILITIES
- Receive, handle, and carry out requests to ensure they are appropriately managed in a timely manner and aligned with established business criteria.
- Manage and monitor the opening of bank accounts for new joiners, ensuring compliance with the bank's requirements for new applications.
- Handle various payroll transactions, including activities such as employee transfers, profile creation, separations, additions, and deductions.
- Maintain a high level of customer service, ensuring internal customers' satisfaction by meeting internal Service Level Agreements (SLAs) and promptly addressing requests.
- Ensure the timely collection and accurate entry of employee data, ensuring the precise maintenance of records.
LANGUAGE & TECHNICAL SKILLS
Language Proficiency
- Fluency in English.
- Fluency in French is a plus.
Technical Skills
Proficiency in MS Office.
EDUCATION
Bachelor’s degree in Finance, or Accounting, or a related field.
EXPERIENCE
Zero to two years of experience is a similar role.
BEHAVIORAL COMPETENCIES
Customer Focus
Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.
Plans and Aligns
Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
Drives Results
Consistently achieves results, even under tough circumstances. For example, devotes considerable effort to surpassing goals and achieving the best possible results; goes above and beyond to achieve excellence. Drives ahead with great focus when faced with obstacles and setbacks; maintains productivity and a positive attitude.
Collaborates
Builds partnerships and works collaboratively with others to meet shared objectives. For example, learns how to operate as a team player, contributing actively to the group's efforts. Seeks others' inputs, appreciates their contributions; offers to help when the need is clear.
Self-Development
Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.
Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.