Job Summary:
We are looking for a dynamic, high-performing Key Account Manager to look over our client accounts. The role demands leveraging working relationships across clients as you will have to maintain a high level of client satisfaction by meeting all their goals and the company’s.
Responsibilities:
- Develop, manage, and maintain strong relationships with a portfolio of Key Accounts.
- Be the strategic partner for key clients and lead the execution of their key performance marketing campaigns with the support of internal teams.
- Maintain client retention & grow the client revenue and company profit through existing and new accounts
- Handle day-to-day activities for assigned E-commerce clients.
- Conduct opportunity meetings and business reviews with key clients.
- Achieving monthly and quarterly targets by identifying and developing new customers.
- Coordinate invoicing and ensure invoices are sent on time and payments are coming through
- Conduct strategic account planning and market studies
- Understand the business objectives, and processes and support the needs of clients and prospects.
- Able to analyze and draw inferences from reports to find growth opportunities
- Prospect and close new business opportunities through market research, upselling, and cross-selling ITCAN services, referrals, events, etc.
- Develop clear and effective proposals/quotations/reports for current and prospective clients
- Evaluate media plans (digital/social) according to the client's needs, and coordinate with the internal teams on delivering the client’s expectations
Qualifications:
- Bachelor’s degree in marketing, e-commerce, or a related field
- Relevant experience in a similar position for at least 4 years.
- Previous experience in Performance Marketing (Influencer\Affiliate\Digital) is a must.
- Excellent communication and interpersonal skills.
- Excellent organizational and problem-solving skills.
- Highly data-driven & growth-oriented Person.
- Ability to work in a fast-paced environment.
Department- Performance Account Management
Locations- Cairo, Egypt
Remote status- Hybrid