Assistant Facility Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

POSITION GOALS

• Leadership: Understand the client’s key business drivers, and ensure priorities are aligned with Jones Lang LaSalle deliverables
• Client /Stakeholder Management: Manage relationship with the site Client stakeholders and the organization’s counterparts in Corporate Real Estate management and Develop and maintain a detailed understanding of the Client’s business and key factors influencing their requirement for our services.
• Finance Management and Cost Control
• Site Operations Management
• Contract Management: Ensure adherence to the contract
• Budget Handling, reporting, forecasting, PO issuance
• Delivery of services to operate and maintain the properties including financial, technical, maintenance, procurement, and vendor management
• Develop an understanding of and sound working relationships with key representatives of the client and all key suppliers/service providers to the site.
• Project Management

DUTIES AND RESPONSIBILITIES

• Be familiar with and operate to the Scope of Work as defined in the Master Agreement.
• Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services.
• Review and spot-check to ensure that suppliers/service providers are meeting contractual obligations to the client.

• Ensure that the site is well maintained and correctly furnished/stocked to operate to maximum efficiency.

• Ensure that detailed floor inspections are routinely conducted and reported on timely manner
• Ensure that the Work Order system (Corrigo) is maintained efficiently for rectification of any defective items/services and ensure that these are addressed in a timely manner
• Ensure PPM/Statutory work and relating equipment is properly scheduled, maintained, and reported
• Ensure all working environments meet all requisite EH&S Standards.
• Manage and assist with operational needs of the Site as Reception, Meeting room preparation (moving folding wall, equipment etc), landlord interaction,
• Assist as a key team member in responses to emergency situations
• Provide backup support for the account team members in times of absence
• Establish and nurture a close relationship and strong communication pattern with the Client, local Stakeholders, and client employees
• Support and manage the change control process
• Responsible for direct management of all resources involved in the delivery of services.
• Responsible for the implementation of technology systems to support service delivery, and ensure the required reporting from the systems
• In conjunction with the regional client representative, implement global standard operating procedures and processes for the account 
• Develop, implement, and manage all regional initiatives and programs for the account
• Drive client specific initiatives such as benchmarking and best practices
• Source, transfer and implement best practices to the site
• Proactively involved in ensuring that services are reviewed, and refinements made to enhance these services.
• Develop a close working relationship with all the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high-quality service.
• Ensure all Vendor KPI’s are upheld.
• Liaise closely with the client on-site representatives to address problems and/or enhance working environment performance
• Work collaboratively with facilities team colleagues both within the Merck account and in the wider Jones Lang LaSalle network
• Coordination of processes and procedures for meeting regional operating goals and budgets, tracking and reporting the targets and achievements in accordance to the contractual requirements

• Support deployment of global or regional initiatives proactively collaborating with dedicated team members

EMPLOYEE SPECIFICATIONS:

• Sound interpersonal skills to manage diverse range of service providers and Client representatives

• Working knowledge of EH&S Regulations, Certification is a plus
• Capacity to deal with problems
• Sound computer skills in Microsoft Office
• Basic understanding of accounting system and budgeting process

LEADERSHIP

• Represent Jones Lang LaSalle by behaving consistently with cultural and company requirements.
• Provide services to Merck in keeping with Merck cultural and company requirements.

PERSONAL EFFECTIVENESS

• Work towards objectives unsupervised.
• Be willing to assist and mentor colleagues.
• Provide an effective contribution to the team’s delivery.
• Works towards individual targets, monitor and manages individual performance.

DECISION MAKING

• Be able to resolve problems or improve operations.
• Actively search-out opportunities to achieve better or best results and increase the service delivery provided by Jones Lang LaSalle

RELATIONSHIP BUILDING

• Promote open, constructive, and collaborative relations with superiors, subordinates, peers, and clients.
• Gains respects of superiors, subordinates, peers, and clients.
• Embraces team spirit and participates in team activities

COMMUNICATION

• Listens effectively and communicate through actions and example. Has a strong written and oral communication skills.
• Fluent English, Arabic.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.