Role Description
This is a full-time on-site role for a Billing Support Agent located in Cairo, Egypt. The Billing Support Agent will be responsible for handling customer billing inquiries, providing customer and technical support, resolving discrepancies, and ensuring customer satisfaction. The role includes analyzing billing issues, communicating effectively with customers, and providing accurate information regarding billing processes and policies.
Qualifications
- Customer Support and Customer Satisfaction skills
- Technical Support skills
- Analytical Skills
- Excellent Communication skills
- Ability to work effectively in a team and independently
- Attention to detail and problem-solving abilities
- Fluency in English and Arabic is a plus
- Grads only
Job Types: Full-time, Permanent
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