Overview:

You are in charge and responsible for the cash collection of customer receivables (On time / In full collection)

Responsibilities:

Ensure the collection of payments in a timely manner (daily collection) (mail, bank files ...) :

Book and clear payments by type (checks, drafts ...) and considering due dates in priority
Collect information relating to customer deductions allowing a quick resolution of the file for yourself and / or other related departments
Codify disputes to direct them to the appropriate internal contacts within CBS team

Collect customer receivables via preventive dunning at the beginning of the month and one-off curative dunning (telephone, fax, e-mail or mail), escalate and request the action of the Key Account Managers if needed.
Acquire knowledge of the customers and the distribution channel assigned to you (contacts, operation...)
Obtain the resolution of disputes in collaboration with the Sales Administration and Rebates Clerk and recover the amounts receivable.
Provide all the necessary elements to unblock orders (emails, transfer notices, written reminders, and ...)
Daily follow up of the aging balance to detect late payments and set up an action plan if necessary :

Synthesize customer data via Excel by highlighting certain criteria (due date, delay, type of payments, etc.) according to the request.
Understand the clearing discrepancies between PEP and customer accounts (details of deductions and understanding of the method applied by the client)
Be able to explain them to the customer

Respect of PepsiCo's internal procedures (clearing, write-off, etc.)
Collaborate effectively with outsourced IBM teams on all related activities (assignment of transfers to be processed, tracking booking, balance tracking).

Qualifications:

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