We are Hiring Customer Service representative at Teleperformance Egypt!
(English Account)!!
Key Responsibilities:
-Responding to customer inquiries via phone, chat and emails providing accurate information.
-Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively.
-Documenting customer interactions and feedback for future reference.
-Collaborate with other departments to resolve issues and enhance the customer experience.
Requirements:
Fluency in English is a must.
Graduates are welcome to Apply
Shift is 9 hours rotational (including 1 hour break) with 2 days off.
Transportation is Provided from multiple points across Cairo and Giza.
Salary: Highest NET salary in the market Up to 18.5K, including KPIs (calculated in Euro equivalent).
Benefits:
Social and medical insurance (up to 400k coverage per year).
Career development through internal programs and courses.
Overnight allowance.
Gym access.
Discounts at various well-known stores and brands across Egypt.
Career path you can easily get promoted after 6 Months.
LOCATIONs: New Cairo/Mohandseen
If you’re ready to take the next step in your career, Apply now and be part of a supportive and growth-oriented environment
Job Types: Full-time, Permanent, New grad
Pay: Up to E£18,500.00 per month
Ability to commute/relocate:
- Cairo: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
- Bachelor's (Preferred)
Language:
- English (Preferred)
