Data Delivery Executive (French Language Capability)

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Data Delivery Executive (French Language Capability - fluency in written & spoken French)

Cairo, Egypt

Role Description:

Our regional division, Worldpanel, manages ongoing consumer panels that collect detailed information on product purchases and usage in partner countries (Great Britain and Ireland, France, Spain, or Portugal). Panel members report on their behaviour across a wide range of markets, including food, personal care, snacks, drinking habits, retail, alcohol, tobacco, fashion, and entertainment. We also include shopper data that spans new vertical markets such as Home, DIY, and Leisure.

We have several ways to collect this information, including barcode scanning, receipt capture, and loyalty card records.

Our business focuses primarily on consumer behaviour analysis. Our client base is broad and diverse, including brand manufacturers, retailers, media companies, and municipal institutions. More recently, we have expanded to include DIY and paint manufacturers, for example.

The Team:

The Client Delivery team is responsible for ensuring the seamless and effective delivery of our consumer behaviour analysis to a diverse clientele, including brand manufacturers, retailers, media companies, and municipal institutions. This involves managing the flow of data collected from ongoing consumer panels, which use methods like barcode scanning, receipt capture, and loyalty card records, across a wide range of markets from food and personal care to emerging verticals like Home, DIY, and Leisure. The team acts as a crucial link between the intricate data collection processes and the client's strategic needs, translating complex consumer purchase and usage information into actionable insights.

Role Purpose:

The Client Delivery Executive ensures accurate and timely delivery of consumer data to clients. This includes attribute and report maintenance, keeping data up to date; efficient ticket execution, resolving client queries; rigorous QC execution, guaranteeing data accuracy; and fostering a strong dictionary team relationship for consistent data definitions. They translate complex data into actionable insights, providing crucial support to clients.

Key Responsibilities:

• Attribution: Complete attribution maintenance for all attribute types post set up, true and false hierarchies maintenance, Attribution QC (lifting alerts and comparison mapping checks)
• Attribution Global: Responsible for the Global Attributes (i.ie Brand Footprint) attribution maintenance in line with the global requirements
• Database Outputs: Produce and deliver databases to translate our partners' requirements into reporting deliverables while providing analysis and supporting in data processing procedures related with business software.
• Manage the maintenance of My Worldpanel Deliverables
• User access & permissions: Ability to update and maintain user (s) access and permissions for all MWP contracted data; Manage the change requests and/or Company re-name actions in relation in to User Access; and ability to manage the cyclical password reset process for training and reporting accounts
• Operations Relationships: A strong and effective partnership within the delivery teams (attribution, coding and best spoke reports) and the Governance Leads, ensuring a timely resolution to all client delivery queries, requests or issues
• Process and Continuous Improvement: Responsible for the quality of the output, checking and reviewing all executions have inputted into the system correctly and on time, to the defined quality standards
• Team, People and Self Development:
• Build knowledge of the Grocery Market to ensure understanding is present for Attributes and how they should be managed
• Proactively developing your understanding of Clients Permissions and how this links to their final output
• Engage with your line manager – seeking their feedback, input and contribution to your development – act upon it appropriately and asking for advice when relevant Build relationships internally, specifically with immediate team with the view to willingly offer help and support to others in the team where possible
• Actively participate in training programmes to develop the required skills and seeks opportunities to practice and apply what you have learned in training

Required Skills/Experience:

• French Language capability - we are looking for fluency in written & spoken. Please do not apply unless you are fluent.
• Bachelors degree
• Professional proficiency in partner onshore language (English and French or Spanish or Portuguese)
• English professional proficiency – minimum B2 Level is required.
• Excellent written and verbal communication skills
• Partner management - ability to build and maintain strong relationships across regions.
• High knowledge of office automation in Excel - formulas
• Ability to make timely decisions with minor supervision
• Experience working in a previous Coding, product classification or reports delivery role is desirable
• Be able to write, read, comprehend, reason, and perform basic mathematic calculations and data analysis.

Tools:

• Experience with Basic and Advanced MS Excel (e.g. Advanced Formulas; Pivot Tables)
• SQL (basic)
• PowerBI (basic, desirable)
• Power Query (basic, desirable).

What you’ll get from us:

• 25 days annual leave (excl. bank holidays), plus your birthday off!
• Flexible benefits across health, wealth and lifestyle
• Extensive training and excellent scope for career development
• A collaborative and supportive work environment!

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Reasonable Adjustments

Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

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Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.