Receive freight inquiries from overseas agents, mainly related to DDP, DDU, DAP, etc.
Coordinate with internal departments, including:
Customs Clearance
Transportation
Warehousing & Terminal Operations
Third-Party Logistics Providers (3PLs)
Prepare accurate and competitive quotations based on internal service inputs
Send finalized offers back to overseas agents in a timely and professional manner
Maintain clear and effective communication with agents and internal teams throughout the process
Follow up on quotations and assist in converting inquiries into confirmed shipments
Actively send marketing emails and promotional messages to overseas agents, highlighting the company’s logistics capabilities and services
Track inquiry status, quotation turnaround time, and conversion rates for internal
Requirment :
Associate's or Bachelor's degree in business, logistics, international trade, or a related field (preferred).
Experience in customer service or sales support 5 years , ideally within the logistics or customs clearance industry.
Strong understanding of customs regulations and shipping procedures.
Excellent communication, interpersonal, and problem-solving skills.
Proficiency in using e-commerce platforms, CRM software, and Microsoft Office Suite.
Strong organizational and time management skills.
Ability to work independently and as part of 1 a team
نوع الوظيفة: دوام كامل
الراتب المدفوع: E£٨٬٠٠٠٫٠٠ لكل شهر
الخبرة:
- Freight Solutions Executive: 3 سنوات (مطلوب)
