Job DescriptionQuickfirmX is hiring French-speaking Customer Service Agents for Teleperformance Egypt, based at their New Cairo site. You will handle inbound customer calls and provide professional support in French, with occasional use of basic English depending on the account requirements.
Job Role
- Answer inbound customer calls in French
- Provide assistance related to services, accounts, or product issues
- Communicate clearly and professionally, primarily in French
- Use English only when required for internal communication or basic tools
Responsibilities
- Maintain high levels of customer satisfaction
- Accurately log call details and update systems
- Follow internal company guidelines and training
- Cooperate with support teams and supervisors
Requirements
- French level: Minimum B2
- English level: A2 to B1 (basic working knowledge)
- Must be able to work onsite in New Cairo
- Graduates of any age are welcome to apply
- Dropouts must be 27 years old or above
- No previous experience required – paid training is provided
Shifts
- Males: Rotational shifts 24/7
- Females: Rotational shifts up to 2:00 AM
Benefits
· Salary: Up to 23,000 EGP NET/month
· Transportation provided
· Full medical and social insurance
· Paid training included
· Career development within a global company
· Two days off per week
Interview Process
- Pre-Assessment – Online via QuickfirmX
- Final Interview – Conducted onsite or online, depending on the company’s internal request
Apply Now
Speak French fluently? Looking for a stable, well-paid role in an international environment?
Apply today through QuickfirmX and join the team in New Cairo!
Job Type: Full-time
Pay: Up to E£23,000.00 per month
Ability to commute/relocate:
- New Cairo: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you speak English at an A2 level or higher?
- Are you legally authorized to work in Egypt?
- What is your email address?
Language:
- Do you speak French at a B2 level or higher? (Required)
