Head of Services Sales

By championing innovation and embracing digitalization, we empower our customers with forward-thinking service experiences. At the same time, we cultivate a winning culture where our people thrive—making KONE’s service business not only easy to work with but truly inspiring to work for.

Key Responsibilities:

• Drive Customer Excellence :

Build and maintain strong relationships with key customers, ensuring a customer-centric approach across all business functions.

• Lead and Inspire Teams :

Provide strong leadership, mentoring, and development opportunities to teams, fostering a high-performance, collaborative culture.

• Sales Leadership :

Lead technical sales initiatives, developing strategic plans to drive growth in new and existing markets, and ensuring alignment with business objectives.

• Business Innovation :

Identify and implement innovative business strategies that create competitive advantage and deliver tangible value to customers.

• Change Management :

Drive transformational initiatives to make KONE easier to work with and work for, championing continuous improvement and operational excellence.

• Vision Building :

Define and communicate a clear, compelling vision for the future, ensuring alignment across departments and motivating teams toward shared goals.

• Cross-functional Collaboration :

Work closely with other departments (e.g., Service, Installation, HR, Finance) to ensure a seamless customer and employee experience.

• Market Insights & Strategy :

Analyze market trends, customer needs, and competitor activity to inform strategic decisions and long-term business planning.

• Performance Management :

Set clear KPIs, monitor performance, and take corrective actions to ensure consistent achievement of business targets.

• Compliance & Ethics:

Uphold KONE’s core values, ensuring adherence to ethical standards, compliance policies, and safety regulations in all business activities

What We’re Looking For:

• Proven experience in sales leadership, ideally within service-based or technical industries
• Strategic thinker with strong execution skills
• Passion for digital innovation and customer-centric solutions
• Ability to lead, inspire, and develop teams in a fast-changing environment

If you're ready to lead, challenge the status quo, and take KONE Egypt’s Services business to the next level — we invite you to join our leadership team.