At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
The HR Transformation Programme Lead will spearhead the end-to-end delivery of the VOIS HR Reimagined programme, ensuring seamless coordination across strategic workstreams and initiatives. This role is pivotal in driving the transformation of HR into a proactive, insight-led enabler of VOIS’s commercial growth.
You will be responsible for orchestrating programme planning, execution, and change and comms management, ensuring alignment with the business vision and measurable outcomes / KPIs. You will partner and support the Senior Transformation to deliver the vision and programme outcomes. This will include close working with workstream leads (VOIS HR LT), delivery squads across Centres of Excellence, Operations, and HR Services, to drive cross-functional collaboration and delivery of scalable, data-driven people solutions that unlock performance, optimise cost, and elevate the employee experience.
As a visible transformation leader, you will:
- Champion agile ways of working and foster a culture of experimentation and continuous improvement.
- Drive strategic change, communications and stakeholder engagement across the Programme and VOIS to embed the transformation.
- Ensure delivery excellence through structured governance, risk management, and milestone tracking and measurable impact through impact success measures and KPIs.
- Act as a catalyst for capability building, digital enablement, and behaviour changes which enables employee experience shifts including championing the use of AI / GenAI and Automation.
Key Accountabilities:
- Programme Leadership & Governance
o Represent the programme in key governance and decision-making forums; act as delegate for the Senior Transformation Manager when required.
o Collaborate with the immediate programme team i.e. OE Lead, Graduate, PA to manage programme governance, including meeting cadence, agendas, and materials.
o Drive the creation of content for governance forums (e.g. Programme Steercos, GMT, Board Papers), working closely with the Senior Transformation Manager and TX team.
o Maintain programme artefacts i.e. own and govern centralised knowledge hubs, documentation, and templates to ensure consistency and accessibility
- Stakeholder Engagement & Collaboration
o Work closely with Internal Comms to shape, input to and deliver change communications and engagement plans and content aligned to programme outputs / workstream needs.
o Collaborate with Workstream Leads, squads, and delivery teams to ensure timely delivery of milestones, risk management, and readiness for governance checkpoints.
o Drive value realisation by ensuring initiatives are aligned to measurable KPIs and value levers, such as cost efficiency, capability uplift, and employee experience - while actively monitoring, tracking, and managing programme success metrics to maintain alignment with strategic goals.
- Innovation & Change Enablement
o Act as a strategic change leader, embedding new ways of working, mindset shifts, and future capabilities across the HR and business landscape.
o Contribute to capability building across the HR community through toolkits, playbooks, and coaching.
- Strategic thinking and visioning
- Business acumen and commercial awareness
- Application of external trends and insights
- AI and digital transformation awareness and understanding
- Innovation mindset
- Change management and communications
- Project and programme management, including governance coordination
- Risk management
- Strong senior stakeholder management
- Strong communication, facilitation, and problem-solving skills, with ability to flex style according to stakeholder preferences
- Navigate ambiguity and change with composure, adapting plans and approaches as needed to maintain momentum and impact
- Demonstrates agility and adaptability in ways of working, with a willingness to experiment with new approaches and remain versatile during high-demand periods
- Uphold ethical standards and foster trust across teams and stakeholders
- 3+ years’ experience in HR transformation, organisational change, or business transformation within a global, matrixed environment.
- Proven track record of leading enterprise-level transformation initiatives with measurable impact.
- Strong understanding of HR operating models, future of work trends, and emerging technologies including GenAI and automation.
- Demonstrated experience in designing and tracking KPIs, success measures, and delivery outcomes against strategic targets, external trends / benchmarks.
- Familiarity with business case development and financial tracking, including cost-benefit analysis and ROI for transformation initiatives.
- Strong leadership and influencing skills, with the ability to engage, align, and inspire diverse stakeholder groups across functions and geographies.
- Experience working in fast-paced, multicultural environments with high levels of ambiguity and change.
- Proven ability to shape and deliver change and communications strategies, partnering with internal comms teams to develop messaging, engagement plans, and content that drives awareness, alignment, and adoption across HR and business audiences.
- Strong storytelling and narrative-building skills, with the ability to translate complex transformation concepts into clear, compelling messages that resonate across diverse audiences
#VOIS #BeUnrivalled#Createthefuture
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.
- Less than 2 years
- 2 - 4 years
- 4 - 8 years
- 8+ years
