Job Summary:
The Identity & Access Management (IAM) Specialist is responsible for managing and securing user identities and access controls across the organization. They ensure that access to systems and data is appropriately managed and controlled, supporting both security and operational efficiency.
Responsibilities:
- Manage user access to systems and applications, ensuring appropriate permissions and security controls are applied.
- Implement and maintain identity management solutions, including user provisioning, de-provisioning, and access reviews.
- Provide Level 1 SOC support by monitoring security alerts, investigating potential security incidents, and escalating issues as necessary.
- Configure and manage multi-factor authentication (MFA) and single sign-on (SSO) solutions to enhance access security.
- Conduct regular access audits and reviews to ensure compliance with internal policies and external regulations.
- Develop and maintain documentation related to identity and access management processes and procedures.
- Collaborate with cybersecurity teams to identify and address access-related issues and vulnerabilities.
- Assist in the development and implementation of IAM policies, standards, and best practices
- Support the integration of identity management systems with other IT systems and applications.
- Provide technical support and training to end-users on identity management and access-related issues.
- Monitor and analyze access logs to detect and respond to unauthorized access attempts or anomalies.
- Participate in incident response activities, including investigating and mitigating access-related security incidents.
- Ensure compliance with data protection regulations and industry standards related to identity and access management.
- Continuously evaluate and recommend improvements to IAM processes and technologies.
- Bachelor’s degree in information technology or a related field.
- Master’s degree in a related field is a plus.
- Proven experience of at least 5+ years in identity and access management or a related role.
- Experience or knowledge of Okta.
- In-depth knowledge of IAM principles, protocols, tools, and technologies.
- Experience with SOC operations and providing Level 1 support.
- Familiarity with multi-factor authentication (MFA), single sign-on (SSO), and access control mechanisms.
- Excellent written and verbal English language proficiency.
- Proficiency in identity and access management systems and tools.
- Strong analytical skills for investigating and resolving security incidents and access issues.
- Knowledge of security policies, procedures, and best practices.
- Effective communication and interpersonal skills for interacting with various stakeholders.
- Ability to manage and prioritize multiple tasks and responsibilities.
- Familiarity with security information and event management (SIEM) systems.
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