IT Business Analysis Supervisor

1. Process & Procedures: Abide Business Analysis Centre process and procedures & Assist in defining, reviewing and amending the related bank procedures

2. Coordination: Be the liaison between the business units, technology teams and vendors to translate business information needs and functional requirements to technical vision

3. Daily Operations Management: Performs Business Analysis daily operations, Ensure meeting the required deadlines.

4. Monitor the bank systems and subsystems overall functionality to insure systems' stabilities, identify and solve any systems' issues/defects and recommend and implement needed systems’ enhancements.

5. New Technologies: Participate in the implementation of innovative technology and organization systems.

6. Parameterisation: Parameterize systems and subsystems.

7. Requirement: Elicit requirements using interviews, document analysis, business analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios and task/workflow analysis and produce a completed business requirements & Gap analysis.

8. Documentation: Create and document for any new implemented solution users’ guidelines and/or quick references.

9. Support: Work as the helpdesk second line of support by investigating and solve issues redirected by the Helpdesk team.

10. Testing: Perform unit testing and manage/support End Users Testing (UAT)

Education

• Bachelor’s Degree in relevant discipline

Knowledge:

• IT BA for business solutions & New technologies and their usage/potential to improve IT BA

Experience

• At least 3 years professional experience & Good banking sector experience