IT Operations Professional - Infrastructure (Outsourcing Contract)

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of IT Business Analyst (Outsourcing Contract) This will be based in Cairo, Egypt.

Your role:

• Performs IT operations and maintenance activities according to approved procedures, guidelines, and standards.
• Supports customization and facilitates IT operations and maintenance processes.
• implements programs and procedures for safeguarding data/information security and safety.
• Executes and/or organizes relevant testing.
• Designs and documents existing and changed IT operational processes.
• Develops necessary service levels to fulfill business requirements.
• Manage digital transformation with digitization and automation solutions including designing, developing, and maintaining local software applications.

Your expertise:

• Bachelor’s degree or master’s degree in computer science, computer engineering or related fields.
• Minium 1 year of experience.
• Ability to diagnose and resolve basic hardware and software issues under guidance.
• Assist in handling service desk tickets and providing first-level support.
• Microsoft technical certifications is a plus.
• ITIL knowledge is a plus.
• Good Team Player with strong communication, analytical and reporting skills.
• Good time management skills, Ability to multi-task and work under pressure.

To find out more about the specific business, have a look at Siemens Healthineers Products & Services - Siemens Healthineers

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in everyone’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at Careers

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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