- Supervises assistant laundry manager to insure the highest possible hygiene and finish standard of hotel linen is maintained at all times.
- Inspects guest laundry, dry cleaning and press work on a daily basis, to insure optimum quality of work, prompt pick up and on time delivery of garments.
- Coordinates with Executive Housekeeper and Food And Beverage Manager to ensure that there is an adequate supply of linen and uniforms available at all times, in particular on weekends/holidays, when laundry is closed.
- Monitors wash formulas and use of washroom chemicals in order to maintain whiteness/brightness of linen and to ensure linen is returned to user departments free of stains and unpleasant odours.
- Maintains records of wash rejects and in case of excessive reject rates, improves wash formulas accordingly.
- Ensures that type of laundry chemicals used in line with IHG’s environmental recommendations.
- Processes a laundry test piece (IFI/Krefeld etc) at least twice a year to monitor mechanical / chemical damage factors as well as tensile strength loss of linens owned by the hotel.
- Reviews the laundry’s environmental performance and achievements twice a year.
- On an annual basis, checks with local environmental authorities for new code requirements.
- Develops and implements standard operating procedures as well as production and quality standards.
- Check constantly all laundry an dry cleaning equipment to ensure that machines are kept clean properly maintained and in efficient operating condition.
- Prepares maintenance requisitions and maintains as follow up file to ensure that equipment does not fall into disrepair.
- Schedules working times in a way to optimize production, utilization of equipment as well as utilization of water and energy.
- Proposes / implements in coordination with the Chief Engineer, possible energy savings in the laundry and dry cleaning department.
- Assists purchasing and housekeeping in analysis and selection of new linens and uniforms.
- Controls and analyses, on an ongoing basis, departmental labor and material costs to ensure performance against budget.
- Prepares the laundry and dry cleaning department budget and goals programme.
- Prepares a monthly laundry and dry cleaning production summary report.
- Establishes and updates a 5 year plan including necessary replacements/additions of equipment.
- Establishes and maintains effective employee relations.
- Conducts such functions as interviewing , hiring , performance appraisal, counselling and dismissal if necessary, to ensure appropriate staffing and productivity , consults with GM and DHR as appropriate in performing these duties.
- Identifies training needs, develops formal training plans and carries out regular training sessions.
- On an annual basis, reviews prices for Guest Laundry / Dry cleaning / Pressing to ensure they are competitive
- with those of key hotel competitors.
- Keeps aware of trends, new methods, chemicals, textiles and equipment in the laundry and dry cleaning
- industry, through trade magazines and by visiting other laundry and dry cleaning plants.
- Performs related duties and special projects as assigned.
- Demonstrate awareness and adhere to the occupational, health and safety legislation, policies and procedures.
- Be familiar with the Hotel safety, first aid, fire and emergency procedures and operating equipment safely and responsibly.
- Report security incidents and accidents in accordance with the Hotel requirements. WHAT WE NEED FROM YOU
- Bsc degree graduate
- Fluent English
- Cairo / Giza residence
- excellent communication skills
- 10 years of experience in hospitality industry
- 3 years of experience within the same role in a 5 stars hotel
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
