Learning and Development Specialist

Responsible for the design, development, implementation, and evaluation of effective learning programs and initiatives that support employee growth, improve performance, and match the organization's strategic goals.

• Perform needs analysis to identify skill gaps and align development with business objectives.
• Rely on data from performance reviews, surveys, and departmental goals to assist in shaping the L&D strategy.
• Create structured programs through e-learning, classroom sessions, and blended formats.
• Assist in choosing tools and platforms that enhance knowledge transfer.
• Coordinate sessions in both physical and virtual environments.
• Manage session logistics, prepare materials, and coordinate communication.
• Work with external providers when necessary.
• Promote development programs across the organization.
• Collect feedback from participants and stakeholders.
• Revise content based on insights and outcomes.
• Produce reports to show effectiveness and impact.
• Build strong partnerships with HR, department leaders, and subject experts.
• Advice on best practices for employee development and capability growth.
• Support broader talent and organizational initiatives.
• Stay current with trends, technologies, and research in the field.
• Pursue growth opportunities to expand knowledge and expertise.

• Clear, concise communication across all levels of the organization
• Ability to build relationships with stakeholders, learners, and cross-functional teams
• Ability to understand learner needs and adapt approach accordingly
• Ability to prioritize multiple projects and deadlines effectively
• Sensitivity to diverse backgrounds and learner styles in global teams
• Flexibility to adjust strategies based on feedback and evolving organizational goals

• Ability to assess skill gaps and identify learning needs through surveys, interviews, and data analysis
• Knowledge of learning theories and ability to design effective training programs based on ADDIE, SAM, or other models
• Ability to track training results and perform analysis of metrics such as completion rates, feedback, and ROI
• Competence in program plans and program execution within scope and budget
• Knowledge of regulatory requirements related to data protection and health and safety
• Familiarity with digital tools for collaboration and productivity such as MS Teams, Zoom, and Google Workspace