∙Lead the functional design, configuration, and implementation of D365FO modules related
to Retail, Finance, Supply Chain, and e-Commerce operations.
∙Conduct business process analysis and drive solution alignment with industry best practices.
∙Prepare and maintain functional documentation including process flows, FDDs, test scripts,
and training materials.
∙Collaborate with stakeholders from finance, inventory, procurement, e-commerce, and
logistics teams to gather requirements and deliver solutions.
∙Support retail-specific workflows such as pricing, promotions, POS integration, and order
fulfillment.
Technical Responsibilities:
∙Design, develop, and maintain customizations, extensions, and integrations in D365FO using
X++, COC, and Microsoft’s extension model.
∙Build and support integrations between D365FO and Shopify, including order sync, product
data, inventory levels, customer information, and financial updates.
∙Use tools such as OData, Azure Logic Apps, Power Automate, and REST APIs to implement
scalable and secure integrations.
∙Perform data migrations using DIXF/DMF and manage environments, builds, and releases
using LCS and Azure DevOps.
∙Develop and maintain SSRS reports and other reporting requirements for retail KPIs.
Requirements
∙Bachelor’s degree in Computer Science, Information Systems, or related field.∙5+ years of hands-on experience in D365FO (Techno-Functional role), with at least 2 years in
retail or e-commerce environments.
∙Experience in full lifecycle ERP implementations including Shopify–D365FO integration.
∙Microsoft Certifications in Dynamics 365 (Functional and/or Technical) preferred.
∙Familiarity with retail industry compliance, operational flows, and digital sales channels.
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