PwC Global Overview
With offices in 152 countries and almost 328,000 people, we are among the leading professional services networks in the world. We help organizations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services.
PwC Middle East Overview
Established in the region for 40 years, PwC has around 10,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
Our regional team with its tailored solutions, brings international experience, helping our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.
Business Unit Overview
A career in our Academy - Client Services practice, within Education Consulting, will enable you to contribute and be a part of a unique comprehensive career advancement programme for early career stage workers. Through state of the art lectures and facilities, on the job training and experience, experienced faculty, and exposure to Fortune 500 companies our team aims to bridge the gap between formal academic education and practical work experience by developing market ready professionals who are self aware, knowledgeable and adaptable.
PwC’s Academy is an innovative development programme that provides training and real time business opportunity to professionals looking to broaden their skill set. It provides experience across a broad range of topics and creates a real community atmosphere that fosters support and learning among all its graduates.
L&D / Training Resourcing Senior Associate: Egypt
As a Resourcing Senior Associate at PwC’s Academy, you will play a pivotal role in strengthening our talent ecosystem by identifying, onboarding, and managing our network of external subject matter experts (SMEs) across the region. This position requires a proactive and people-focused individual who can work seamlessly with business stakeholders and external partners to ensure our programes are staffed with the right expertise. Your contribution will directly support the Academy’s mission to deliver high-quality, impactful learning experiences, while helping us grow our reach and reputation in the GCC and beyond.
What is expected from you?
Your job duties will include but will not be limited to:
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Works with the Academy management/Project & course managers/Business development team in identifying resourcing needs/gaps and responsible for closing any resourcing gaps across the region and across subject matter expertise.
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Expands network across the region to widen the Academy reach in order to identify potential excellent SMEs by participating in networking events.
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Provide resourcing insights to the management team on a monthly basis e.g. potential gaps, additional SMEs and any significant matters related to external SMEs.
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Work closely with the resourcing manager and other relevant team members to identify and resolve any resourcing related issues/risks e.g. lack of in-country resources, specific SME issues
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Develop and maintain excellent relationship with external SMEs
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Responsible for the end to end process of on-boarding an external SME including making sure that they have attended an orientation to ensure that the external SME can appropriately represent PwC’s Academy to clients.
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Act as the primary point of contact for all external SME’s issues/matters and coordinate with relevant team members to resolve the issues.
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Adhere to the SME onboarding policies and procedures in place.
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Streamline resourcing process by identifying policies & process improvements.
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Maintain an up-to-date external SME’s database including overall rating of SMEs as they deliver training for Academy.
What will you bring?
You are ambitious and get use of opportunities to grow and develop. In addition, you recognize yourself in the following characteristics:
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With operations, resourcing & L&D experience
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Relevant training Industry background of minimum 5+ years experience
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Bilingual Arabic and English is a must
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High level of technical proficiency and computer literacy particularly with Powerpoint, Word and Excel
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Excellent spoken and written English and Arabic skills.
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Good and wide network
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Excellent communication and presentation skills
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Ability to develop and manage good relations with internal and external stakeholders
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Flexibility in working hours (evenings, weekends if necessary)
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Pleasant, dynamic and proactive individual with ability to take ownership and lead teams and processes
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Ability to work well in a team as well as independently
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Experience in the GCC market would be a plus
