Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
ManagerJob Description & Summary
The HR Managed Services (MS) Sales and Solutioning Manager plays a critical role in supporting the go to market strategy, pre-sales and design of client-centric managed services solutions in our Business Outcomes pillar focused on HR. The role bridges pre-sales activities, solution design, proposal development, and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.Job Summary :
The HR Managed Services (MS) Sales and Solutioning Manager plays a critical role in supporting the go to market strategy, pre-sales and design of client-centric managed services solutions in our Business Outcomes pillar focused on HR. The role bridges pre-sales activities, solution design, proposal development, and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.
Roles and Responsibilities:
Solution Design & Development
Assist in shaping and tailoring managed services solutions that address client requirements
Develop functional and technical solution components, including workflow, process automations, SLAs, governance structures, and org models
Support development of pricing models aligned to profitability targets and delivery capabilities.
Proposal and Bid Management
Contribute to bid strategy and develop solution content for proposals e.g. value proposition, approach, staffing models, SLAs etc.
Coordinate with internal teams to ensure alignment with delivery, risk, and pricing stakeholders
Sales Enablement & Client Engagement
Participate in client discovery sessions to gather requirements and present solutions
Develop marketing collateral and thought leadership to support sales discussions
Build reusable solution components and contribute to the MS solution knowledge base
Market & Competitive Intelligence
Conduct market research and competitor benchmarking to inform solution differentiation.
Maintain knowledge of industry trends, emerging technologies, and best practices in managed services.
Operational & Delivery Alignment
Liaise with delivery teams to validate feasibility, cost, and resource implications of proposed solutions
Assist in the transition from sales to delivery, including handover documentation and stakeholder alignment
Expected Skills:
Strong analytical and problem-solving skills; ability to assess and structure complex solutions
Excellent PowerPoint skills, with ability to storyboard and develop executive-ready slides
Excellent Excel skills and ability to independently model complex solutions
Effective communicator with strong writing and presentation skills
Ability to manage multiple priorities under tight deadlines and in a fast-paced environment
Experience in HR managed services, shared services or global business process outsourcing
Strong understanding of the hire-to-retire lifecycle
Understanding of HR automation and AI technologies used to support operational excellence
Experience developing proposals for HR managed services solutions
Understanding of HR managed services solutions & pricing structures a plus (FTE-based, output-based, consumption-based).
Expected Competencies:
Can-do attitude and willingness to learn and develop
Ability to be agile and thrive in a high pressure environment .
Required Language Skills:
Proficient in written and spoken English and Arabic .
Minimum Education and Specific Qualification:
Bachelor’s degree in Business, HR, Engineering, Technology, or related field
Minimum years experience required
7–10 years of experience in an international managed services, shared services or global business outsourcing organization or Big 4 firm performing a HR managed services delivery or solutioning role
Additional application instructions
NA
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 29 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date