Senior L&D Trainer

Key Responsibilities:

• Build employee engagement and create a competitive advantage.
• Deliver engaging training events and learning solutions using all mediums including: in-class, e-learning, virtual facilitation, and blended techniques.
• Coach as required, support development and implementation of employee’s Personal Development Plan.
• Work with individuals, teams, and functional units to analyse performance gaps and deliver learning solutions that impact critical business needs.
• Contribute to the design of training events and learning solutions.
• Coordinate administration of training events and materials with other members of the team.
• Deliver learning programs (including workshops and information sessions) to the required business units locally as well as regionally, and potentially to external partners (i.e., brokers).
• Maintain a positive learning environment.
• Liaise with internal customers and Program Manager to recommend clear solutions in order to address any required development.
• Provide feedback and guidance to learners.
• Track and monitor participation for all learning solutions including the usage of evaluation tools as means to measure program effectiveness.
• Work in partnership with local, regional, and global teams on training processes, programs and initiatives as required to ensure AXA standards and vision are enhanced.
• Coach employees and managers to ensure the learning approach including processes and policies are understood and implemented by all employees.
• Support the Learning@AXA approach and the development of career-path training plans that align with succession plan initiatives.
• Assist in the creation of Development Plans for employees.
• Assist in implementing the competency mediums and the Leadership Framework across all levels of the organization.
• Assist in implementing structured career development policies, procedures and programs.
• Work in collaboration with HR colleagues to successfully launch new Human Resources processes, systems, and tools.
• Create an engaging workplace culture of trust and achievement.
• Develop recommendations and specific action steps to produce positive change within their functional areas and business units.
• Perform all other duties assigned by manager.

CANDIDATE QUALIFICATIONS:

Business Knowledge/Technical Skills:

• Bachelor’s degree in a relevant field
• 3-5 years of experience in delivering relevant learning solutions
• Strong understanding of insurance
• Strong knowledge of learning styles, instructional design methodology, and related topics
• Training and facilitation techniques
• Dedication to and contribution to the team’s high standard of performance.
• Sales and customer service skills
• Strong Communication skills
• Strong Microsoft Office skills
• Strong understanding of management techniques
• Strong facilitation skills
• Strong networker and influencer
• Strong organizational skills
• Strong coaching skills
• Good understanding of HR function
• Solid understanding of industry best practices in learning and development and performance

Job Details

Preferred Candidate