Temporary
Job Description
-Lead the training activities of technical training, soft skills trainings and sales
trainings for service technicians and authorized service providers
- Participate in project teams for new product development, contributing to
define needs for product services in the field.
- Monitor the products performance in the field and interact with the factories’
quality teams, R&D, and customer service teams, providing feedback to different
areas to solve non-compliance issues and contribute to continuous improvement.
- Participate in the product's technical documentation structure, training,
technical support services and related processes.
- Create and recommend processes and procedures to audit job orders issued by
service providers, and eliminating vulnerability to fraud
