Responsibilities:
- Managing the day to day functioning of trade operations related to various Trade products such as Import LCs/ Documentary collection, Open Account as well as ensuring required support is provided for offshore and internal clients.
- Handling client queries and ensure they are responded to the satisfaction of customers.
- Manage and perform the daily control activities of Trade operations covering all product offerings.
- Ensure all departmental process documents, flows, risk and control self-assessment are periodically reviewed and update periodically.
- Proactively identify and mitigate potential risk events / operational losses / fraud.
- To manage the analysis of existing work practices – system and procedural – identifying and implementing areas for improvement.
- Act as back up and support for other areas team members in Operations.
- Archive and file transactional records in line with local regulations and process
- The role requires strong interpersonal and communication skills due to direct interaction with clients, coverage and stakeholders.
Qualifications:
- 7 - 10 years of experience in a related role
- English language fluency is a must .
- Bachelor’s degree/University degree or equivalent experience
- CDCS is a must.
- Ability to work under pressure and manage to deadlines
- Ability to work in a fast-paced environment
- Consistently demonstrates clear and concise written and verbal communication
- Attention to detail and intermediate problem solving skills
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Job Family Group:
Operations - Transaction Services-
Job Family:
Cash Management-
Time Type:
Full time-
Most Relevant Skills
Please see the requirements listed above.-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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