Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role Purpose
Manage and develop the core network voice performance to guarantee the voice service continuity and secure the best customer experience
Who you are
- Providing all performance reports needed in Voice (CS/IMS) &CSDB domains to meet the core voice KPis
- Develop and automate new procedures to identify network malfunctions and identify performance gaps.
- Align with different technology teams to analyse network incidents and generate analysis reports.
- Study network trends and historical data to predict future events and optimize network performance.
- Secure technical evaluation and reporting after planned actions.
- Align with other technology teams to report Core Kpis to Vodafone/Vodacom management group
Core competencies, knowledge and experience
- Min 7 years of experience in voice network domain
- Very good experience in MSC/IMS monitoring/troubleshooting
- Good knowledge of RAN & CSDB nodes
Must have technical / professional qualifications:
Bachelor degree of telecommunications
Troubleshooting and problem solving technical analysis skills
Very good communication skills
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.
