General Information
Job Advert Title Workforce Services Advisor Location Egypt Function/Business Area Human Resources Employment Class PermanentDescription
Workforce Services AdvisorAbout Astellas:
At Astellas we are a progressive health partner, delivering value and outcomes where needed.
We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions.
We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their care-givers, to ensure the medicines we develop continue to provide meaningful outcomes.
Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.
The Opportunity:
As the Workforce Services Advisor, you will play a crucial role in maintaining employee satisfaction by ensuring accurate and timely support to organization and it’s stakeholders. Reporting directly into the Workforce Services Lead, your role will work closely with the HR Workforce Services team, and other stakeholders to ensure compliance with all applicable laws and regulations.
The is a full time, permanent position and will be based out of Cairo.
Hybrid Working:
At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.
Key Activities:
- Accountable for the delivery of a consistently excellent customer experience in end-to-end lifecycle query resolution.
- Accountable for maintaining process, policy and procedural knowledge to ensure accuracy of advice provided to customers.
- Accountable for the execution of administrative processes across the scope of services provided by People Operations.
- Execute administrative processes across the entire HR employee lifecycle.
- Where HR systems are not available - create and maintain a manual employee and position database to inform execution of Payroll and satisfy agreed reporting requirements.
- Maintain the integrity of HR data by ensuring it is accurate, up-to-date and consistent through regularly auditing and cleansing activities.
Essential Knowledge & Experience:
- Proven experience in a similar role ideally with a global MNC in Egypt.
- Experience working in payroll audit.
- Strong understanding of onboarding formalities and documentation required.
- Ability to handle confidential information with discretion.
- Good written & verbal communication skills.
- Fluent in written and verbal business English.
- Proficiency in MS Office (Word, Excel, Outlook).
- Strong stakeholder management skills.
Preferred Experience:
- Experience of working with an outsourced and in-house Workforce Services model is preferable.
- Demonstrate excellent customer service skills.
- Experience with payroll software systems.
- High attention to detail and organizational skills.
Education:
- Minimum Bachelors degree or equivalent.
Additional information:
- This is a permanent, full-time position.
- Candidates should be based in Cairo, Egypt.
- This position follows our hybrid working model. Flexibility may be required in line with business needs.
What We Offer:
- A challenging and diversified job in an international setting.
- Opportunity and support for continuous development.
- Inspiring work climate.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#LI-Cairo#LI-Hybrid#LI-LG1
الإبلاغ عن وظيفة
