Role Description
This is a full-time on-site role for a Customer Service Representative located in Cairo, Egypt. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer complaints, and ensuring customer satisfaction. They will assist customers with product and service information, troubleshoot issues, and provide excellent customer service. The role involves maintaining accurate customer records and collaborating with other departments to improve customer experience.
Qualifications
- Skills in Customer Service, Customer Support, and Customer Experience
- Strong abilities in resolving customer complaints and ensuring customer satisfaction
- Excellent communication and interpersonal skills
- Ability to work effectively in a team and independently
- Experience in the telecommunication industry is a plus
- High school diploma or equivalent; associate or bachelor's degree is a plus
Job Types: Full-time, Permanent, New grad
Pay: E£7,500.00 - E£18,500.00 per month
Ability to commute/relocate:
- Cairo: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):
- Graduation status