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Job Description
About Takeda
At Takeda, we are a patient-focused, innovation-driven company committed to delivering Better Health and a Brighter Future to people worldwide. With patients at the center of everything we do, we strive to broaden access to treatment, enhance standards of care, and sustainably strengthen local health systems, particularly in low- and middle-income countries, throughout every stage of the patient journey. By developing novel specialty pharmaceuticals, best-in-class patient support programs, and an end-to-end access approach, we aim to make our highly innovative medicines available as soon as practically possible.
Certified as a Global Top Employer, we offer stimulating careers, foster an inclusive and collaborative workplace, and encourage innovation and excellence in our mission to transform patient care. Join us and be empowered to grow through life-changing work alongside like-minded professionals devoted to improving lives around the world.
Who we are looking for:
About the role:
The Delta Account Lead-Rare Disease is responsible for ensuring seamless access to Takeda's innovative treatments in Delta, Egypt, focusing on both private and public sectors. This role involves identifying opportunities to expand access to current and future products, executing business plans, and achieving financial targets. Key responsibilities include building and maintaining client relationships, delivering exceptional customer service, and resolving issues to ensure client satisfaction. The Account Lead will engage with healthcare professionals (HCPs) and key opinion leaders (KOLs) to communicate the value of Takeda’s products and understand patient journeys. Additionally, the role requires cross-functional collaboration to implement stakeholder management plans and develop reimbursement strategies. The position demands strong disease management expertise, excellent communication skills, and a patient-centric approach. The role involves local travel to optimize stakeholder engagement and requires a bachelor's degree in pharmaceutical science with experience in the specialty market, preferably in rare diseases.
Objectives of this role:
- The Account Lead, under the leadership of the Commercial Lead, is responsible for ensuring uninterrupted end-to-end access to Takeda’s locally approved innovative life-changing treatments and effectively communicating their value to relevant stakeholders in both the private and public sectors.
- The Account Lead is responsible for identifying trends and opportunities to expand access to current and future Takeda products within their account, while striving to achieve the highest standards of care.
- The Account Lead is accountable for executing business plans, including activities, and achieving financial targets.
- Additionally, as part of key account management responsibilities, the Account Lead supports retaining and strengthening client relationships. This includes planning and strategizing to retain and expand current customer relationships, delivering exceptional customer service, and resolving issues to ensure client satisfaction. By engaging with clients and understanding their business requirements, this role directly contributes to Takeda’s mission.
ACCOUNTABILITIES:
- Execute Takeda’s innovative brand strategy by effectively disseminating scientific information about product attributes and highlighting their role in addressing disease burdens across both the public and private sectors.
- Ensure the achievement and exceeding of plans and objectives by delivering the required daily number of high-quality, face-to-face visits with HCPs/Accounts on the designated target list.
- Demonstrate strong customer-centricity by building relationships based on trust and respect, while strictly adhering to Takeda’s Code of Conduct and compliance guidelines.
- Understand the patient journey, identifying risks and opportunities.
- Apply extensive medical knowledge and skills to conduct daily patient-centric discussions and periodic Takeda-organized meetings with relevant KOLs and HCPs.
- Focus on maximizing access opportunities in both the public and private sectors to expand access and improve the standard of care (SoC).
- Conduct stakeholder mapping and engagement in alignment with access and brand strategies.
- Actively seek feedback and diligently implement coaching recommendations from supervisors.
- Provide daily activity reports in compliance with company guidelines, using the designated reporting system.
- Plan and strategize to retain and expand current customer relationships.
- Ensure high-quality customer service and resolve issues to retain current clients.
- Engage with clients to identify their business requirements and prepare proposals and quotations.
- Manage projects and processes independently with limited supervision.
- Coach and review the work of lower-level professionals.
- Occasionally lead small project teams and provide informal guidance to junior staff.
- Analyze situations and data, exercising judgment within established procedures.
Cross-Functional Collaboration
- Work closely with the Access team to:
- Implement stakeholder management plans and strategies, identifying overlaps between public and private stakeholders.
- Develop reimbursement strategies for each channel.
- Provide monthly and quarterly reports on progress and successes.
- Work closely with the Commercial Lead to
- Support the Commercial Lead in defining the strategic direction for each brand, including major activities and communication plans
Required qualifications and experience:
Education
- Bachelors’ degree in pharmaceutical science (pharmacy)
- 2+ years’ experience in Multinational Pharm/Biotech company
- 2+ years’ experience in commercial role in specialty market preferable rare diseases.
Core Competencies and Business Skills
- Disease and Access Expertise
- Proficient in disease management and innovative access strategies.
- Deep insights into market, customer, and competitor dynamics within the assigned therapy area.
- Experience in rare diseases and new product launches.
- Strong access acumen, including principles of funding, payor insights, and affordability strategies.
- A patient-centric approach with a focus on delivering optimal care.
- Partnership and Execution Excellence
- Skilled in partnership development with operational and executional expertise.
- Demonstrates cross-functional teamwork and collaboration.
- Maintains composure, professionalism, and politeness while managing tasks effectively.
- Business Skills and Knowledge
- Excellent communication and networking abilities, with proficiency in English.
- Strong planning, organizational skills, and effective time management.
- Displays a self-motivated, outgoing, and confident demeanour with a positive attitude.
- Comfortable navigating complexity and ambiguity, finding innovative solutions to challenges.
- Willing to dedicate time for travel and presentable in professional settings.
- Technical and Leadership Proficiency
- Applies basic forecasting techniques and utilizes foundational sales strategies in controlled environments.
- Creates and delivers presentations, learning to engage audiences effectively.
- Understands business development principles, organizational operations, and market dynamics.
- Operates Salesforce features and gains practical sales management experience.
- Builds and maintains relationships with guidance to effectively engage stakeholders.
- Professional Acumen
- As a senior professional, adept at solving moderate complexity problems with minimal guidance.
- Analyses situations and data, exercising judgment within established frameworks.
- Contributes to departmental projects, often engaging in internal and external interactions.
- Leads small project teams or provides informal guidance to junior staff.
- Demonstrates solid knowledge of industry practices and fosters productive relationships, driving goals effectively.
Empowering our people to shine:
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.