Escalator & Elevator Technician

Job Purpose:

The job purpose should be focused on the overall goal of maintaining the integrity, safety, and operational efficiency of escalators and elevators across Cairo Metro Line 3 and depots, ensuring minimal downtime through preventative and corrective maintenance, while adhering to safety standards. Additionally, leveraging modern maintenance management tools like Maximo is integral to ensuring systematic tracking and reporting of maintenance efforts. A proactive approach to troubleshooting, repairs, and collaboration with internal and external teams is crucial for the role.

Maintenance Activities

• Perform routine inspections and preventative maintenance tasks for escalators and elevators to ensure peak performance and safety.
• Lubricate, adjust and replace components as necessary to reduce wear and prolong equipment lifespan.
• Collaborate with escalator/elevator service providers to implement corrective and preventive maintenance tasks and minor modifications at Cairo Metro Line 3 stations.
• Ensure the maintenance tools and equipment are in good working condition and ready for use.
• Replace worn-out or damaged components during regular maintenance to minimize downtime.
• Supervise subcontractors to ensure that they are following the Planned Maintenance (PM) schedule and meet quality standards.

Troubleshooting and Repairs

• Diagnose and resolve mechanical, electrical, and hydraulic issues in escalators and elevators.
• Perform repairs and replace defective parts to restore equipment to operational standards.
• Assist in rehabilitating aging assets to extend their operational life and improve safety.
• Conduct installations, inspections, tests, and maintenance as necessary to ensure functionality.

Emergency Response

• Respond promptly to escalator and elevator malfunctions and outages.
• Assist in the safe evacuation of passengers during emergencies, such as elevator entrapments.

Collaboration and Coordination

• Work closely with internal operations and maintenance teams to facilitate the completion of maintenance activities.
• Coordinate with subcontractors and external service providers to ensure specialized maintenance tasks are carried out efficiently.
• Provide leadership and guidance to subcontractors to ensure that the PM plan is followed without failure.

Inspection and Testing

• Conduct routine inspections to identify any potential issues or safety hazards with escalators and elevators.
• Test operational systems and emergency features to verify functionality and compliance with safety regulations.
• Supervise subcontractors to ensure adherence to the PM schedule and safety standards.

Documentation and Reporting

• Maintain detailed records of inspections, repairs, and maintenance activities conducted.
• Ensure that all maintenance logs are up-to-date and accurately reflect completed tasks.
• Prepare comprehensive reports on equipment conditions, highlighting recommendations for maintenance, upgrades, or replacements.

Field Survey and Assessments

• Assist with field surveys and data collection for engineering studies or project planning purposes.
• Provide input on the condition of existing infrastructure to support new project initiatives and improvements.

Safety

• Ensure adherence to all relevant safety protocols and regulations when conducting maintenance tasks.
• Implement safety measures to ensure that all escalators and elevators are safe for public use.
• Mitigate risks during maintenance activities, ensuring the safety of workers and passengers.

Maximo

• Utilize the Maximo system to document maintenance activities, track repairs, and manage the equipment lifecycle.
• Input detailed records and work orders in Maximo to monitor ongoing maintenance activities.
• Generate reports and dashboards through Maximo to track performance metrics and maintenance KPIs.
• Coordinate with the maintenance team to ensure that Maximo is updated with accurate and timely information regarding equipment status.

Essential Qualifications, Knowledge & Experience

Qualifications:

• High school diploma or equivalent; mechanical certification or relevant technical qualification preferred.
• Arabic fluency is a must; proficiency in English (speaking and reading) is a plus.
• Physically fit and capable of lifting heavy components.
• Good eyesight with normal color vision is required.

Knowledge:

• General technical knowledge related to escalator and elevator systems.
• Strong understanding of maintenance processes and safety guidelines.
• Knowledge of railway systems is an asset (optional).
• Advanced knowledge of elevator systems, mechanical walkways, and escalators.
• Familiarity with general maintenance processes and techniques.
• Knowledge of common maintenance tools and devices.
• Familiarity with Enterprise Asset Management (EAM) systems, such as Maximo.

Experience:

• Minimum of 3-5 years of relevant work experience.
• Proven experience working as a maintenance technician for escalators and/or elevators.
• Experience in site supervision and project management.
• Experience within the railway or metro industry is an advantage.

Desired Behaviors & Experiences

• Strong proficiency in communication and customer service, internal and external stakeholders, with a focus on professional interactions.
• Self-motivated with the ability to work independently and take responsibility for tasks.
• Quickly identify issues and provide actionable solutions to minimize system downtime.
• A solid commitment to adhering to safety standards and industry regulations when performing maintenance work.
• Effective teamwork skills, with the capability to supervise subcontractors and ensure quality task execution.
• Ability to compose clear, concise technical reports and documentation of maintenance activities.
• Willingness to work flexible hours, including shifts, as needed.
• Willingness to travel to various locations within Line 3 stations and Depots as required.
• Demonstrating proactive problem-solving abilities in high-pressure situations.
• Capability to assess data and identify trends for continuous improvement in equipment performance.
• Strong understanding of safety and compliance regulations relevant to maintenance in transit systems.
• Skills in coordinating multiple tasks or projects, balancing priorities, and ensuring deadlines are met.