IT Procurement/Purchasing Specialist

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Job Description

This role is based in our Cairo Festival City Business Park, New Cairo, Cairo, Egypt office.

Reports to: Procurement Manager | Informa Group Technology

The Role:

The Technology Services Administrator role is responsible for providing day to day administrative support for several important processes that take place within technology as part of supporting the Informa business divisions.

Key Responsibilities:

• Carry out coding of supplier Invoices within the SAP Based EFS system, globally. Specifically, for hardware and software orders with Dell, Apple, CDW and other suppliers providing items for colleagues and their digital workplace.
• Register requestions requests using Oracle for orders that require PO.
• Chasing 3rd party vendors on orders, backlogs, identifying workarounds where issues arise within the supply-chain.
• Support business colleagues in getting hardware and software orders fulfilled – advising on the standard models available, the processes to follow, provide status updates, handle business escalations and respond to them with updates.
• On occasions when 3rd party vendors place Informa’s purchasing account on-hold, identify issues and act as the go to person between Informa and the vendor to get the issues resolved.
• Will be responsible for All of Mergers and Acquistion's projects IT equipment’s order around the globe.
• You will be responsible for the Refresh project orders globally.
• Will be responsible for Business As Usual requests coming through IT procurement queue or via direct requests & Emails.
• You will be supporting the cross-charging process with account payable team.
• Willing to travel annually to attend meetings and training to the United Kingdom.
• As you will be based in our Egypt office you will be responsible for following:
  • Placing orders for all the IT equipment that is requested from you by colleagues onsite using our local vendors list that will be provided to you.
  • Work on finding or build a supplier database that will support your role locally to avoid long ETA’s and urgent requests.
  • Order Mobile Phones for new joiners.
  • Educate your colleagues with our policy and process to order new equipment or requesting an upgrade for their current equipment’s.
• Supporting your manager with project specific administration and data collection.
• Adhere to any other business that is assigned to you by your line manager.

Qualifications

Essential Skills & Experience:

• Someone who is highly customer focused and self-motivated.
• Capable of communicating well across all levels of the business including colleagues, Management and Executives.
• Highly organised and able to closely follow processes and standards.
• Good interpersonal skills – able to build and maintain relationships with colleagues and customers.
• Motivated and personable with a strong work ethic.
• An ability to work under pressure and be flexible when priorities change.
• Ability to proactively seek out avenues of improvement for all purchasing, invoice coding and administrative duties – a genuine desire to improve things
• Assist with ensuring that key department KPIs are met.

Strong experience of the following required

• Using Office 365 (email, Teams, SharePoint, OneDrive, Office Suite).
• PC skills - Windows 11 operating system usage.
• ServiceNow (preferably) – Ticketing System.
• SAP (preferably).
• Commercial awareness and dealing with 3rd party suppliers.
• CIPS certification (preferably).
• Must be fluent in English.
• An eye for detail.
• Highly self-motivated and able to work with minimum supervision.
• Willingness and enthusiasm to take on new challenges and develop own role.
• Ability to be a team player, while also having the ability to work independently.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us.

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 21 days annual leave, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A comprehensive company funded private medical insurance with international coverage
• A ShareMatch scheme that allows you to become an Informa shareholder from the start of your employment, and benefit from free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, and access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.