Role Overview:
The Project Manager at ITS (Information Technology Solutions Company) is responsible for planning, executing, and closing cybersecurity and information security projects directly with customers. This role involves coordinating with internal teams, vendors, and clients to ensure project success, aligning with ITSs hybrid project management framework. The Project Manager ensures projects are delivered on time, within scope, and within budget, while maintaining high customer satisfaction.
Key Responsibilities:
1.Project Planning & Initiation:
Define project scope, objectives, and deliverables.
Develop detailed project plans, timelines, and resource requirements.
Conduct project kick-off meetings with clients and internal teams.
2.Project Execution & Monitoring:
Lead project teams, assigning tasks and tracking progress.
Manage project risks, issues, and dependencies, implementing mitigation strategies.
Monitor project KPIs and ensure adherence to ITSs hybrid project management framework.
3.Client & Stakeholder Management:
Act as the primary point of contact for clients throughout the project lifecycle.
Provide regular project status updates and reports.
Handle change requests and manage customer expectations.
4.Resource & Vendor Coordination:
Collaborate with technical teams and external vendors to ensure smooth project delivery.
Coordinate resource allocation and resolve conflicts.
5.Project Closure & Reporting:
Conduct project reviews and document lessons learned.
Ensure all project deliverables are accepted and signed off by the client.
Archive project documentation for future reference.
6.Years of working Experience: 1 Year
Reporting & Work Structure:
Reports to Head of PMO.
Direct Reports: Project team members (matrix structure).