Overview:
We are seeking a talented and motivated LMS Administrator & eLearning Developer who would be responsible for maintaining, configuring, and supporting the LMS environment while also contributing to the design and development of engaging digital learning content. He/She will serve as the bridge between technical system management and content creation, ensuring both seamless learner experiences and impactful training solutions.
Responsibilities:- LMS Configuration & Maintenance: Set up and manage LMS settings, plugins, authentication methods, user roles, and system performance.
- Course & User Management: Handle course categories, templates, enrollments, certifications, learning paths, and user access issues.
- Technical Support & Troubleshooting: Act as the first point of contact for LMS queries and resolve technical issues related to navigation, content, and access.
- Collaboration & System Enhancements: Work with IT and vendors on escalated issues, upgrades, and improvements to the LMS platform.
- Reporting & Compliance: Generate and customize reports, dashboards, and logs to track user progress and ensure compliance with standards.
- Content Development & Instructional Design: Create SCORM/xAPI-compliant modules, multimedia assets, and interactive digital learning experiences using tools like Storyline and Rise.
- Training & Documentation: Provide LMS training, document workflows, and support continuous improvement initiatives in instructional design.
- Fluency in English (both written and spoken).
- 3–5 years of hands-on experience managing Learning Management Systems, preferably Moodle; familiarity with Oracle LMS is a plus.
- Solid understanding of SCORM/xAPI standards, Single Sign-On (SSO), role-based permissions, and plugin configuration.
- Skilled in using eLearning authoring tools such as Articulate Storyline and Rise; experience with Adobe Captivate is advantageous.
- Strong technical problem-solving abilities, basic SQL knowledge for reporting, and effective stakeholder management.
- Background in corporate Learning & Development or compliance-driven environments.
- Excellent communication, documentation, and time management capabilities.
- Familiarity with PHP/MySQL for LMS customization and prior involvement in LMS upgrades, migrations, or large-scale deployments.