Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
- Greet and assist employees with locker assignments and access in a polite and professional manner
- Issue, collect, and swap locker keys, access cards, or wristbands as needed
- Maintain accurate logs of locker assignments, swaps, returns, and lost keys
- Regularly clean and disinfect lockers, handles, benches, and high-touch surfaces
- Ensure locker areas are well-organized, safe, and meet cleanliness standards at all times
- Check lockers daily to ensure they are functioning correctly; report broken or jammed lockers for maintenance
- Handle employee requests for locker changes, key replacements, or forgotten access cards
- Monitor locker room activity to ensure proper use and prevent misuse or unauthorized access
- Restock locker room supplies such as towels, tissues, hygiene items, sanitizers, or shoe covers (if applicable)
- Collect and log lost and found items; ensure proper storage and return when claimed
- Dispose of any unclaimed or expired items from lockers according to company policy
- Support in maintaining proper ventilation and odor control in locker areas
- Assist with periodic deep-cleaning tasks, including wiping walls, mopping floors, and organizing storage areas
- Communicate with housekeeping or maintenance teams for urgent issues (e.g., leaks, faulty lighting, broken tiles)
- Assist in the setup and coordination of locker zones for new employee onboarding or special shifts
- Follow all health, safety, and hygiene protocols in line with facility regulations
- Provide general support to facility operations as required by supervisors
Qualifications
- High school diploma or equivalent (recent graduates are welcome to apply).
- Strong interest in customer service and willingness to learn in a hospitality or recreational environment.
- Good communication skills and a friendly, approachable attitude.
- Reliable and responsible, especially when handling keys, access cards, and guests’ personal belongings.
- Keen attention to detail and ability to follow instructions and safety procedures.
- Basic computer literacy; ability to learn simple systems such as locker controls or POS (training will be provided).
- Physically able to be on your feet and assist guests as needed throughout the shift.
- Neat and professional appearance in accordance with company standards.
- Flexible schedule and willingness to work weekends, holidays, or evening shifts if required.
- Positive attitude and a team-player mindset.
Additional Information
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.