People Experience Specialist

Tabby
مصر
دوام كامل
منذ أسبوعين

Role Overview:

We are seeking a proactive and empathetic People Experience Associate specializing in Employee Relations to join our People team. This role is responsible for supporting a positive workplace culture by managing employee relations cases, conducting HR investigations, addressing employee grievances, and contributing to engagement initiatives. The ideal candidate has 2–3 years of hands-on HR experience with a strong passion for people advocacy and operational excellence.


Key Responsibilities

Key Responsibilities:

  • Employee Relations & Investigations
    Serve as a first point of contact for employee concerns, grievances, and conflict resolution matters.
    • Conduct fair, thorough, and timely investigations into employee complaints, allegations of misconduct, or policy violations.
    • Document and track all casework accurately, maintaining confidentiality and compliance.
  • Employee Support & Case Management
    Advise employees and managers on company policies, procedures, and best practices related to workplace issues.
    • Facilitate the resolution of workplace disputes, coaching employees and leaders towards positive outcomes.
    • Escalate complex cases to senior HR leadership as necessary, providing detailed case summaries.
  • Employee Engagement & Experience
    Support the execution of engagement initiatives, surveys, and feedback channels.
    • Collaborate with cross-functional teams to enhance employee well-being, recognition programs, and culture-building activities.
  • Contract Renewals Validation
    Review and validate cases of employee non-renewals and partial renewals to ensure accuracy, proper documentation, and compliance with internal policies.
    • Confirm the justification and approval of non-renewal and partial renewal decisions in alignment with company guidelines.
  • Policy Awareness & Training
    Assist in delivering training sessions or information workshops on workplace respect, grievance processes, and employee rights.
    • Promote awareness and accessibility of HR policies, encouraging a transparent and respectful work environment.
  • HR Operations Support
    Maintain accurate employee records related to ER cases, grievances, and outcomes.
    • Generate monthly reports summarizing case metrics and trends to support data-driven improvements.
    • Contribute to continuous process improvements within People Experience workflows.

Skills, Knowledge & Expertise

Qualifications:

  • 2–3 years of HR experience, preferably with a focus on employee relations, engagement, or HR investigations.
  • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
  • Proficient Knowledge of labor laws and regulations related to employee rights and workplace investigations.
  • Strong interpersonal and emotional intelligence skills with the ability to handle sensitive and confidential situations.
  • Excellent communication (written and verbal), documentation, and problem-solving abilities.
  • Highly organized with attention to detail and strong follow-up skills.
  • Ability to work in a fast-paced, collaborative environment while maintaining a people-first approach.
  • Key Competencies:

    • Empathy and Active Listening
    • Conflict Resolution and Mediation
    • Confidentiality and Discretion
    • Analytical Thinking
    • Adaptability and Resilience
    • Collaborative Teamwork

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