Programme Assistant (AVRR)

Under the overall supervision of the Project Officer, Protection Unit  and the direct supervision of the Senior Migrant Protection Assistant, the successful candidate is expected to carry out his/her duties in accordance with strictest moral and ethical standards and with due respect for gender and socio-cultural differences.

1. Carry out interviews with vulnerable migrants to determine their eligibility at IOM office or other premises (such as the Egyptian Immigration Office, detention facilities, home visits and Alexandria etc.).
2. Provide case management to eligible cases, including victim of trafficking and the survivors of Sexual and Gender based violence.
3. Provide insights and comments on existing and draft Standard Operating Procedures (SOPs) related to PxD unit. 
4. Participate in monthly meetings with UN agencies and external partners to discuss agency updates and provide statistical reports. 
5. Support with tasks related to the assistance and counselling provided to each of the beneficiaries.
6. Contribute to effective information management through the provision of disaggregated data on migrants and their problems. 
7.  Participate in initiatives related to migrants to improve services provided to migrants. 
8. Conduct relevant referrals to other organizations as need. 
9. Assist in organizing trainings and capacity building activities.
10. Update and validate migrants’ and beneficiaries’ data in IOM databases including MIMOSA daily and assist in compiling and analyzing statistics and profiles on a regular basis. 
11. Ensure the confidentiality of all beneficiaries. 
12. Perform other duties as may be assigned; and undertake duty travels as required. 
13. Act as a focal point for coordination with embassies, IOM internal units and other missions for AVRR purposes. 

• Bachelor’s degree in a community work related field from an accredited academic institution with three years of relevant professional experience; or,
• Secondary School Education with a minimum of five years of experience in a community work related field, with relevant qualifications.

• Experience in working with governmental and diplomatic authorities as well as with international organizations is an advantage.
• Experience working with Excel and databases.
• Thorough and demonstrable knowledge of migration issues and how these may impact the vulnerability of a person.
• Previous experience in International Organizations and development/humanitarian sector.
• Experience in working with migrants and/or refugees.
• Experience in the usage of office software packages (MS Word, Excel, etc.) and knowledge of spreadsheet and data analysis.
• Proven, very good working knowledge of ICT (related software, email, the internet) and computer applications.
• Proven ability to express oneself professionally both verbally and in writing; polished, target-group oriented style.
• Willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with the management.

• English and Arabic (Fluent)

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.