ABOUT THE COMPANY
AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.
JOB PURPOSE
The Stock Management Services Associate at Azadea's Business Services is responsible for conducting transactional stock management activities to provide an effective and efficient end-to-end service to the group.
RESPONSIBILITIES
- Execute transactions in accordance with specified procedures to accurately record and promptly control all transactions.
- Receive, process and fulfill requests, adhering to business requirements and within designated timeframes.
- Maintain a high level of control by promptly reporting major problems and areas of non-compliance to the hierarchy, resolving issues in a timely manner.
- Uphold a high level of customer service, ensuring internal customers' satisfaction by meeting internal SLAs and promptly addressing requests.
LANGUAGE & TECHNICAL SKILLS
Language Proficiency
- Fluency in English.
- Fluency in French is a plus.
Technical Skills
- Proficiency in MS Office.
EDUCATION
Bachelor’s degree in Business Administration, or a related field.
EXPERIENCE
Zero to two years of experience in a similar role.
BEHAVIORAL COMPETENCIES
Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.
Customer Focus
Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.
Plans and Aligns
Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
Self-Development
Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.
Drives Results
Consistently achieves results, even under tough circumstances. For example, devotes considerable effort to surpassing goals and achieving the best possible results; goes above and beyond to achieve excellence. Drives ahead with great focus when faced with obstacles and setbacks; maintains productivity and a positive attitude.
Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.