dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
We are looking for an enthusiastic Telesales Agent to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.
In this role, you will :
- Initiate sales with potential customers over the phone;
- Ask questions to engage customers and keep the conversation going;
- Listen to the customers' needs to generate repeat sales;
- Gather and document customer information, payment methods, purchases, and reactions to products;
- Stay up to date on all products and inform customers of new products;
- Answer customers' questions about the products;
- Meet sales quotas;
- Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
Requirements
- Bachelor's degree in a relevant field.
- 0-2 years of experience in a similar role;
- Telesales experience is a plus.
- Working knowledge of relevant computer software;
- Excellent communication skills;
- Excellent interpersonal and problem-solving skills;
- Creative thinking skills.
- The patience and ability to engage customers in conversation;
- Good sales ability;
- The ability to handle rejection and stress in soliciting customers
Benefits
- A fast paced, high performing team.
- Comprehensive Health Insurance
- Life Insurance
- Rewards & Recognitions
- Learning & Development opportunities
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