INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.
Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
What you'll be doing
The job holder of this position is responsible for defining and driving the “offer” and purchasing strategy for different product categories and brands. The job holder is also responsible for defining the action plan for the categories, merchandising, promotional activities, prices, and negotiations.
What you’ll need to succeed
Category Performance Management
- Validate the strategy with the GM/Captain.
- Negotiate annual commercial agreements and the commercialization of advertising spaces with the brands.
- Drive the development of the margin and the budgetary objectives.
- Formulate and communicate the Department performance objectives and continuously monitor progress and alignment towards strategic objectives.
2. Managerial
Monitor the yearly budget of the Department and control expenditure to ensure optimal use.
3. Operational
Define the offer strategy for the stores in the designated area in alignment with the brand’s values.
4. Strategical
- Develop the business plan of the Department in line with the strategic objectives of the Brand.
- Develop the Department policies and procedures in order to ensure the fulfilment of organizational requirements.
- Oversee the operations of the Department, provide expertise, encourage teamwork and facilitate related professional work processes in order to achieve high performance standards and staff pride in contribution.
- Benchmark current performance vs. the competition and the peer market.
- Create different tools to improve the categories’ performance.
Category Management
- Manage segmentation, seasonal activities, action plans for the stores; follow up on the results.
- Manage the existing catalogue, optimizing the mix at the points of sale.
- Identify the products with potential and research new products.
- Develop a wide range of services (skincare, make-up, lessons, etc.) to be adapted to each category.
- Prepare the periodic category reviews.
Supplier Relations
- Build relationships with suppliers, negotiate contracts, terms, margins, and exclusivity agreements.
- Ensure proper implementation of supplier agreements.
- Monitor suppliers’ performance and take corrective actions when needed.
Team Management
- Involve and motivate employees in the Department.
- Evaluate team members and recommend training/coaching.
- Ensure proper implementation of career development plans.
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
