Commercial Operations Specialist, Saudi Arabia

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Job Description:

Johnson & Johnson Innovative Medicine is recruiting for a Commercial Operations Specialist to support Saudi Arabia, based in Cairo, Egypt.

Role Responsibilities:

• Support the Operations Function in monitoring forecast integrity for all company products and analyzing trends to for more efficiency.
• Assist in inventory management for all SKUs, ensuring optimal inventory levels and timely replenishment.
• Prepare reports Out of Stock SKUs and collaborate with the Operations Manager to address supply shortages.
• Participate in monitoring the financial alignment of sales versus budget and assist in analyzing variances.
• Assist in creating and maintaining databases for market demand, ensuring accurate and up-to-date information.
• Support the Operations Manager in handling the inbound logistics process.
• Participate in meetings with distributors to discuss inventory coverage and order processes, providing necessary data and insights.
• Support the Operations Manager in aligning with the warehouse team to prioritize purchase order deliveries.
• Assist in owning process for sales returns, following SOPs, and ensuring compliance with guidelines.
• Maintain balanced business relationships with our distributors and customers.
• Responsible for generating reports on inventory coverage, analyzing sales data, and identifying risk items.
• Ensure adherence to company SOPs and guidelines, reporting any deviations to the Operations Head.
• Collaborate with cross-functional teams, including SAM Team, commercial and Supply chain to ensure smooth operations and process alignment.
• Provide support in Sales and Operations Planning meetings, gathering relevant information for analysis and decision-making.
• Support the Head of Finance in the preparation of the Sales Simulator on a monthly basis to support decision making and awareness of the inventory coverage.
• Create any specific reserves required for close to expiry products with the supply chain team to ensure no surprises for the financials and gain approval from the HoF.
• Adhoc projects directed by HOF or operations manager related to inventory management.
• Understands and applies Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with team.

Experience Required:

• Bachelor's degree in a relevant field, such as Business Administration, Finance, Supply Chain Management, or Operations Management.
• 3-5 years of experience in operations, Finance, supply chain, or a related role, preferably within the pharmaceutical or healthcare industry.
• Solid understanding of demand planning, inventory management, and logistics operations.
• Proficiency in using relevant software applications and systems, such as SAP or other ERP systems.
• Strong analytical skills and ability to work with data to generate insights.
• Excellent communication and interpersonal skills for effective collaboration with internal and external stakeholders.
• Detail-oriented with strong organizational and problem-solving abilities.
• Ability to work effectively within a team and independently.
• Familiarity with regulatory requirements and compliance in the pharmaceutical industry is beneficial.
• Continuous learner with a proactive attitude towards professional development.