Job Title: Customer Service Representative (Remote) Job Description We are looking for a motivated and experienced Customer Service Representative to join our remote team. The ideal candidate will have strong communication skills, a problem-solving mindset, and a passion for delivering excellent customer experiences. Responsibilities Manage customer inquiries via phone, email, and chat in a professional manner Provide accurate information and resolve customer issues efficiently Maintain a positive and empathetic approach in all customer interactions Document customer interactions and feedback in the system Collaborate with team members to improve processes and customer satisfaction Requirements Previous experience in customer service or call center roles Excellent verbal and written communication skills in Arabic and English Strong problem-solving abilities and ability to handle challenging situations Self-motivated and able to work independently in a remote setting Reliable internet connection and flexibility with working hours What We Offer Remote work opportunity Supportive and collaborative team environment Opportunities for professional development and growth
Job Type: Full-time
Pay: E£10,000.00 - E£12,000.00 per month
Experience:
- Customer service : 1 year (Preferred)
Language:
- English (Preferred)
