At voco™ Cairo Arabella Plaza, we're creating a vibrant workplace where culture and talent will define our success. As our Human Resources Manager, you'll have the extraordinary opportunity to build our human capital foundation from the ground up during this exciting pre-opening phase.
You'll be the architect of our employer brand, shaping every aspect of the team experience from recruitment to retention. This is your chance to create something truly special – a workplace that reflects our unstuffy, socially conscious voco™ spirit while delivering operational excellence.
A little taste of your day-to-day:
Every day is different at IHG, but you’ll mostly be:
- Create programmes to foster a positive work environment for all employees.
- Supports and leads the annual team member satisfaction survey
- Educate and train managers on HR disciplines to foster productivity and enhance performance
- Ensures that new team members' orientation and onboarding are in accordance with the IHG employee experience expectations
- Ensures that all human resources administrative requirements are compliant and up-to-date.
- Ensure hiring standards and applicable laws and regulations are followed.
- Be a strong advocate and build the necessary connections within the HR environment.
- Responsible for managing the annual HR budget.
- Monitors staffing levels in alignment with labour standards to manage costs
- Mitigate financial risks associated with employee relations issues
- Identify and analyse local compensation and benefits practices to ensure financial competitiveness
- Inspire and motivate team members to be able to provide guests with a unique experience
- Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction
- Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.
- Develop awareness and reputation of the hotel and the brand in the local community, and promote team member involvement in the local community
- Ensure compliance with relevant employment laws and hotel or company policies and procedures
- Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes
- Collect and maintain data from exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs, and supervisory issues
What We Need From You
- Bachelor’s degree / higher education qualification/equivalent
- 5 years of related experience in HR Management
- Currently in a leadership role, managing a diverse team
- Ability to maintain confidentiality on all HR related matters
- High level of integrity and credibility.
- Strong, effective communication and comprehension.
What We Offer
We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
