Context & Environment
Essential Functions (IT Network & Infrastructure Supervisor):
• Maintain capacity planning for TOTAL Egypt Infrastructure to ensure that affiliate maintains a high level of security / data protection.
• Manage, Maintain, troubleshoot and monitor WAN and LAN connectivity, routers, switches, firewalls and network nodes.
• Manage and maintain servers infrastructure and cloud based infrastructure.
• Manage and maintain systems backups, data protection and DRP according company’s relevant procedures / policies.
• Manage and maintain Microsoft related technologies (Windows Server, Exchange, SQL, SharePoint).
• Manage and develop IT infrastructure, network and connectivity setups for COCO and CODO stations.
• Manage and develop IT infrastructure, network and connectivity setups for TOTAL Egypt industrial sites.
• Manage and maintain virtualization technologies (VMware and Microsoft).
• Manage and maintain main and backup internet connectivity for HO and sites including VPN and terminal services.
• Manage remote monitoring and management of system alerts and notifications.
• Manage and maintain data center and IT server rooms for both M&S and E&P.
• Manage and maintain storage infrastructure (SAN, NAS, DAS) including capacity planning.
• Manage, Maintain and troubleshoot VOIP and other voice technologies.
• Manage and maintain CCTV and surveillance system for TOTAL HO and sites.
• Manage and maintain access control system for TOTAL HO and sites.
• Manage and monitor printing and copying system including server and quota management.
• Manage and administer video conference solution through PolyCom technology.
• Assist in developing and maintaining IT security strategies, policies to achieve optimum corporate IT security and regulatory compliance.
• Conduct forensic analysis of network, virus and worm attack to manage corporate firewalls, VPNs, intrusion detection & AMP (Advanced Malware Protection) Systems, malware analysis system and all other security devices.
• Conduct IT infrastructure projects to ensure that the best-practice security measures are applied during the design and implementation.
• Conduct network security assessments to supervise backup solutions, disaster recovery site and business continuity plans.
• Manage antivirus environment to ensure that virus scan enterprise and agent are installed and patched on all servers with the proper versions.
• Participate in the administration and maintenance of the remote monitoring and management system (update agent scripts, respond to alerts, monitor dashboard, and periodic system review).
• Work with Internal Team to Engineer projects and identify new solutions to help the business.
• Ensure proper documentation / diagrams for all computer systems and network infrastructure.
• Provide a periodical reports / statistics to Country IT Manager concerning IT infrastructure systems and performance.
• Be available for other team members and coach them to perceive work environment
Activities
Essential Functions (IT Network & Infrastructure Supervisor):
• Maintain capacity planning for TOTAL Egypt Infrastructure to ensure that affiliate maintains a high level of security / data protection.
• Manage, Maintain, troubleshoot and monitor WAN and LAN connectivity, routers, switches, firewalls and network nodes.
• Manage and maintain servers infrastructure and cloud based infrastructure.
• Manage and maintain systems backups, data protection and DRP according company’s relevant procedures / policies.
• Manage and maintain Microsoft related technologies (Windows Server, Exchange, SQL, SharePoint).
• Manage and develop IT infrastructure, network and connectivity setups for COCO and CODO stations.
• Manage and develop IT infrastructure, network and connectivity setups for TOTAL Egypt industrial sites.
• Manage and maintain virtualization technologies (VMware and Microsoft).
• Manage and maintain main and backup internet connectivity for HO and sites including VPN and terminal services.
• Manage remote monitoring and management of system alerts and notifications.
• Manage and maintain data center and IT server rooms for both M&S and E&P.
• Manage and maintain storage infrastructure (SAN, NAS, DAS) including capacity planning.
• Manage, Maintain and troubleshoot VOIP and other voice technologies.
• Manage and maintain CCTV and surveillance system for TOTAL HO and sites.
• Manage and maintain access control system for TOTAL HO and sites.
• Manage and monitor printing and copying system including server and quota management.
• Manage and administer video conference solution through PolyCom technology.
• Assist in developing and maintaining IT security strategies, policies to achieve optimum corporate IT security and regulatory compliance.
• Conduct forensic analysis of network, virus and worm attack to manage corporate firewalls, VPNs, intrusion detection & AMP (Advanced Malware Protection) Systems, malware analysis system and all other security devices.
• Conduct IT infrastructure projects to ensure that the best-practice security measures are applied during the design and implementation.
• Conduct network security assessments to supervise backup solutions, disaster recovery site and business continuity plans.
• Manage antivirus environment to ensure that virus scan enterprise and agent are installed and patched on all servers with the proper versions.
• Participate in the administration and maintenance of the remote monitoring and management system (update agent scripts, respond to alerts, monitor dashboard, and periodic system review).
• Work with Internal Team to Engineer projects and identify new solutions to help the business.
• Ensure proper documentation / diagrams for all computer systems and network infrastructure.
• Provide a periodical reports / statistics to Country IT Manager concerning IT infrastructure systems and performance.
• Be available for other team members and coach them to perceive work environment
Candidate Profile
• Bachelor’s degree in computer science / engineering discipline.
• Minimum of 10 years relevant experience.
• Cisco CCNA / CCNP is a must.
• Strong experience in VMware and backup solutions.
• Strong experience in LAN and WAN (switches configuration, VLANs, routing protocols, MPLS, VPN).
• Strong experience in Data Center management. • Good Experience in voice technologies (POTS, VoIP, SIP trunking).
• Good experience in servers infrastructure management.
• Experience in data security systems such as Anti-virus, Anti-SPAM, Anti-Spyware and other security related technologies. • MCSE (Microsoft Certified System Engineer) or MCITP (Microsoft Certified IT Professional) is a plus.
• Work under stress and can handle multifunction activities. • Fluent English language.
