Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role Purpose
The purpose of this role is to act as Lead SME of network and security technology & provide support in corporate IP infrastructure build/ operation environment. To act as Lead Technology & be an Interface with the Demand team in integration /implementation / UAT-test /transition to IT Operations and to build/manage Technical Management Function (TMF), in coordination with other cross functional team/vendors/OEMs. He will be Technology Leader & represent IT Network Ops/ Build function to business during implementation & setting up governance during transition to IT Operation. Responsible to do assessment of Operate/ Build support function & technology for either service improvement or automation to deliver benefits to network service or business
Key accountabilities and decision ownership
- Accountable as Lead SME of network and security technology service at build & Operate function of IT Network infrastructure and manage TMS (technical management support) network function within Build/ Ops team
- Must be techno savvy – 6 to 9 years of in depth knowledge & understanding of IP architecture
- Lead critical network & security project delivery activities for complex and critical network infrastructure solutions and services
- Provide critical technical inputs to design team in early stage to ensure new design is consistent with existing technology landscape with design team in early stage and provide inputs on technology, BoQ
- Act as an interface with Solution & Design team for various new requirement to support sharing of ops information, understanding design, support solution team for deployment & integration, test/ UAT of setup until transition of services to network operation along with adequate & accurate documentation
- Maintain, manage & assessment of network infrastructure/ process & highlight key finding which can result benefit to business/infrastructure – bringing continual service improvement plan in Ops/ Build area and ensure better efficiency & effectiveness is in place
- Excellent 360-degree view of infrastructure elements and strong hands on maintaining & managing well designed and highly resilient, cost effective secure IT infrastructure ; mainly Infoblox DHCP, DNS ,IPAM (DDI),NTP technology and solution and lifecycle management
- Maintain & manage well designed and highly resilient, cost effective secure IT infrastructure i.e. Web & Cloud Proxy - BlueCoat, Websense ,forcepoint etc, F5 LTM, F5 GTM, Fortinet, and FirePower modules like Forticache (FCH), Fortigate (FW), FortiWeb (FWB), and Log Analyzer (FAZ), Cisco ASA Firewall, Cisco VPN
- Maintain, manage & implementation of VPN technologies like IPSEC, SSL VPN including 2 factor authentication
- Maintain, manage & implementation intrusion detection/prevention solutions IPS: sourcefire, Cisco wIPS, Unified Thread Management (UTM) & SIEM/SIM products;
- Maintain, manage & implementation of secure authentication architecture like Cisco Authentication Server (ACS or ISE) including Network Admission Control (NAC), 802.1x, Content Filtering, Net flow Analysis & certificate deployment
- Understanding of various routing/switching technology i.e. BGP / OSPF / MPLS, VSS, HSRP/VRRP, Stacking, IP SLA, MST/STP/PVST/RSTP, Cisco 3 tier data centre architecture & different techniques of redundancy, Ether channel, VSS, QoS etc.
- Maintain, manage & implement NBAD (Network Behaviour Anomaly Detection) tools like Lancope
Core competencies, knowledge and experience
- Managing IP technology, technical escalations & issues
- Contribute in enhancing efficiency and user experience for work processes
- Strong client and customer focus and result oriented attitude
- Interface with user/ business to resolve the network Issue
- Interface with functional support teams/ vendors & others behalf of network security function
- Mentoring & creation of skill/ talent within team
Must have technical / professional qualifications
Essential:
Technical Qualification i.e. B.E, B.Tech, B.sc./M.Sc – IT or any graduation in science
Certifications on CISCO technology - Cisco CCIE Security or CCIE, Cisco R&S CCNP or CCSP or CCIE practisioner, Fortinet (NSE4/NSE5) Certification - preferred
Mandatory - Cisco Professional/ Expert certification
Desired:
ITIL Certification or understanding of ITIL/ITSM guideline
Fortinet & ASA firewall certification
Working with Network security management tools
Team Leader
Desired Profile:
3 to 5 years of experience in Network & Security Technology
Strong technical knowledge in IP network security & related technology
Understanding of ITIL/ITSM guideline
Team Leader, adaptable & ready for change
Desired : Must have worked in Major Security architecture & Project Transitions
