Overview
We are seeking highly skilled QA Lead and QA Testers with proven expertise in Quality Assurance for Customer Integrations and Customer Service Applications. The ideal candidates will bring at least 5 years of experience in QA processes, with onsite resources required to have 7+ years of QA leadership experience. Prior exposure to the entertainment and leisure industry is strongly preferred.
Key ResponsibilitiesQA Lead
The QA Lead will be responsible for end-to-end quality assurance strategy, execution, and reporting, ensuring seamless integration with customer-facing systems and business-critical applications. Key deliverables include:
- Testing Framework Development – Establish and maintain QA standards, methodologies, and best practices.
- Test Planning – Create detailed test plans aligned with business and technical requirements.
- Test Case Design & Execution – Develop, review, and oversee execution of manual and automated test cases.
- Traceability Matrices – Maintain requirement-to-test case mapping for coverage validation.
- Test Data Management – Build and maintain a Test Data Dictionary for consistency.
- Reporting:
- Test Summary Reports
- Test Progress Reports (daily, weekly, per release)
- Regression Testing Reports
- Test Execution Results & Analysis Reports
- Test Closure Reports
- Automation – Design and maintain automation scripts and suites for regression and functional testing.
- Dashboards & Metrics – Create dynamic dashboards for IT management to monitor progress and KPIs.
- Release Management – Provide release certificates and quality sign-offs for production readiness.
- Ownership Transfer – Ensure that all test suites and assets developed by the QA team will fall under Miral’s ownership.
QA Testers
- Execute manual and automated test cases.
- Perform functional, regression, integration, and user acceptance testing.
- Document test results and report defects with clarity and detail.
- Collaborate with development and product teams to ensure timely resolution of issues.
- Support the QA Lead in delivering high-quality test documentation and reports.
Required Qualifications
- QA Lead: Minimum 7+ years of experience in Quality Assurance, including at least 3 years in a lead capacity.
- QA Testers: Minimum 5+ years of QA experience in Customer Integrations and Customer Service Applications.
- Strong knowledge of software testing methodologies, automation frameworks, and test management tools.
- Prior experience in the entertainment and leisure industry is highly desirable.
- Excellent analytical, problem-solving, and communication skills.
Job Type: Contract
Contract length: 12 months
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