The Firm:
Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, Slack, and Sprout, Certinia, and Splunk, ensuring clients receive top-tier services tailored to their unique needs.
Job Description:
We are looking for a talented and client-focused Salesforce Pre-Sales Consultant to join our growing team. This role bridges the gap between business needs and technical solutions, playing a critical part in crafting compelling Salesforce-based proposals and solutions. The ideal candidate will work closely with sales, solution architects, project managers, and clients to understand requirements, design optimal solutions, and support the sales cycle through demos, documentation, and proposals.
Responsibilities:
Client Discovery & Solution Design
- Conduct discovery sessions with prospective clients to understand their business challenges and objectives.
- Translate business requirements into scalable, tailored Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and/or Industry Clouds.
- Collaborate with solution architects and technical consultants to design end-to-end solutions, including integrations and third-party tools.
Sales Support & Proposal Development
- Assist the sales team in RFP responses, solution presentations, and effort estimations.
- Develop solution blueprints, scope documents, and pre-sales proposals that clearly articulate business value.
- Prepare and deliver tailored product demos and Proof of Concepts (POCs).
Internal Coordination & Enablement
- Work with the delivery team to ensure proposed solutions are feasible and align with delivery capabilities.
- Maintain a repository of reusable assets including templates, presentation decks, demo orgs, and case studies.
- Stay updated with Salesforce product releases, trends, and ecosystem innovations.
Requirements
Must-Have:
- 3+ years of experience in Salesforce consulting, pre-sales, or solution design.
- Strong understanding of Salesforce platform capabilities and limitations.
- Demonstrated experience preparing proposals, SOWs, or responding to RFPs.
- Excellent communication and presentation skills.
- Ability to build trust with both technical and non-technical stakeholders.
Nice-to-Have:
- Salesforce certifications (e.g., Salesforce Administrator, Sales/Service Cloud Consultant, App Builder).
- Experience with Industry Clouds (e.g., Education, Automotive, Manufacturing or Consumer Goods).
- Knowledge of integration tools (e.g., MuleSoft) and AppExchange solutions.
- Exposure to agile delivery methodologies.
Benefits
- Competitive salary and benefits package.
- Collaborative and supportive work environment.
- Career growth opportunities.
Arcsen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.
By applying, you give your consent to the processing of your personal data which are necessary to the Personal Data Administrator for the purpose of the recruitment process, and the future recruitment processes. This consent will allow us to contact you in connection with our recruitment. We will process your data for two years.
